Michel Mboma

Experience

• 

  Ethos Consultancy dubai

  Oct 2007 - Apr 2008

  Surveyor

  Provided administrative and operational assistance in conducting surveys on behalf of various companies including RTA and ministries in the UAE in the effort to provide better quality services to the citizens.• Coordinated survey activities and oversaw field operations.• Gathered, organized, and modeled data for report and presentations.• Performed field calculations to complete assessments• Conducted surveys over the phone and submitted reports.

• 

  MPAC SPORTS

  May 2008 - now

  • In charge of MPAC Sports Sudan on ground and coordinate directly with owners about the progress of the company.• Delegate assignments to different departments – Marketing, administrative and coaches department.• Supervise progress of all departments and coordinates with company owners.• Come up with different strategies to help acquire more customers and revenue into the business.• Verify data integrity and accuracy, manage and update income and expenses accurately. • Create and negotiate contracts with potential venues and clients• maintain a strong relationship with clients• Ensure customer satisfactions by coordinating with different departments to solve existing issues and provide better services. عرض أقل Working hand in hand with the General manager and designing events and programs to help generate revenue.• Ensuring client satisfaction by designing programs and events.• Assisting the general manager with ideas and plans for revenue.• attending meetings with different clients for potential partnership with MPAC Sports.• Come up with different strategies to help acquire more customers and revenue into the business.• Verify data integrity and accuracy, manage and update income and expenses accurately. عرض أقل Focused on operations and personnel to ensure the standard and quality is always met, while providing assistance to the General manager by working on potentials revenue generating projects.• Responsible for a team of 15 coaches and assistant coaches, made sure they were full equipped and ready for work.• Conducted professional development sessions with coaches to improve their performance.• Kept track of each coach equipment inventory.• Assessed market prices for coaches’ equipment in the effort to purchase the best and most financially favorable equipment.• Created performance review sheets on excel to help deliver feedback of every coaches’ sessions as well as office productivity.• Set up daily meeting with each coaches to discuss their performance and address any concerns.• Sorted out CV’s and conducted interviews. Hired 5 coaches which are now successful in the organization.• Involved in business development - acquire new venues and contracts in the effort to expand the organization.• Managed MYBL (MPAC Youth basketball league), by creating teams, organizing game schedules and uniform for players. Coordinated with marketing director for branding of venue. Making sure the facilities are safe and ready to be used.• Assisted General manager by creating new programs to generate more revenue. عرض أقل Ensure the standard of a high quality training for the physical as well as mental development of the clients by creating innovative ideas and drills while assisting the coaches managers with specific duties.• Specialized in physical conditioning and skills development basketball coaching.• Able to handle a class up to 30 participants at the time.• Dealt with parents’ complaints, concerns and questions about the program.• Trained assistant coaches and help them develop into head coaches.• Specialized in working with children of ages starting 5 years, (kg2).• Developed appropriate drills to ensure proper physical and skills development for children and adult.• Organized and led practices and scrimmages to increase competitive attitude and skills.• Maintained equipment, facilities, and inventory in proper order.• Developed beginners and intermediate basketball syllabus to help evaluate performance of participants.• Involved into business development - acquire new venues and contracts in the effort to extend the organization.• Assisted coaches manager.• Customer service representative – made 80 calls on average over a 3 hours course through the day.o Promoted services via phone calls.o Called customers and collected feedback about services. عرض أقل

  • Program Director /coaches manager

    Jan 2019 - now

  • General Manager

    Jun 2018 - May 2019

  • Program Director

    Nov 2017 - Jun 2018

  • Coaches Manager

    Nov 2016 - Nov 2017

  • Head Basketball Coach

    Nov 2009 - Nov 2016

  • Assistant Basketball Coach

    May 2008 - Nov 2009