
Kamal Abdullah A.

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About me
Product Support | FnB Consultant | IT Implementor Specialist
Education

Mr Bob Kampung Inggris
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Universitas Pakuan
2013 - 2018Sarjana Sastra Indonesia 2,97Activities and Societies: Photograper, Videografer, Writer, Sport, and Data Analyst Hello, I’m Muhammad Kamaludin Abdullah; I am a literature scholar; I am an IT implementation system. As a bachelor of literature I have work experience in the IT field and now a business analyst
Experience

Pekerja lepas
Feb 2017 - Sept 2019Freelance Photographer
May 2014 - Sept 2019Project Leader
Feb 2017 - May 2018

PT Pratesis
Jan 2019 - Jan 2020System Implementation SpecialistAs a business unit of PT Gunung Sewu Kencana, Pratesis has been a major player in the Information Technology solutions industry arena for retail, sales and distribution since 1987. Pratesis offers management systems for distribution. For 3 decades, Pratesis has been specifically designed to provide the best solutions in the retail, sales and distribution sectors, especially in terms of Information Technology. Of course, all of this is supported by comprehensive understanding and long experience that has been tested by time, so that every product and service produced is of the best quality.My Rensposibilities Are : - UAT Distributor Management System Ivy DMS (Distributor Management System)- Preparation of product data and prices for Go Live System preparation- System installation and Distributor Management System settings on the distributor server- Training user distributor management system Ivy DMS- Ivy DMS monitoring after Go live- Report and support to distributor users after Go Live Ivy DMS for sales and distributors as well as support- help escalate the user side with corporate partners Show less

Dua Kelinci
Aug 2020 - Apr 2021Business Application SupportPT Dua Kelinci is a company that operates as a leading food provider in Indonesia. For every product marketed by this company, it is known as the Dua Kelinci brand. This company was started in 1972 and started from a business re-packing crispy peanuts labeled "Sari Gurih" with a logo depicting two rabbits.My Rensposibilities Are : - Coordinate for data migration with related parties- Conduct socialization about the advantages and uses of the system to be installed- provide system training to users- the system must be ready to Go-Live and run smoothly- help escalate the user side with corporate partners- Testing the Distributor Management information system application. - Documenting and reporting the results of meetings with users. - Provide training on how to use the application to the user. - Responding to all user complaints Show less

Central Bank of Indonesia
Jun 2021 - Sept 2021Application Support SpecialistBank Indonesia is the central bank of the Republic of Indonesia. Where it is an independent state institution, free from interference from the Government and/or other parties, except for matters that are expressly regulated in law.My Responsibility Are :- Core Banking System (CBS) application development at Bank Indonesia branches in Kediri and BI Pusat - Documentation and reporting of user results - User assistance during Core Banking System (CBS) input - Development and implementation of Core Bank System technology Assist with data input into the CBS system- Go Live with the CBS App- Addressing the requests, inquiries, and complaints from Bank Indonesia employees - Developing a comprehensive application with Supervisor- Completing any tasks or projects that have been assigned as a deadline - Expanding any kendala that cannot be completed in a personal manner to the IT team - Creating a report on the CBS system at the Bank Indonesia branch in Kediri Show less

Indonesia Eximbank
Oct 2021 - May 2022Business AnalystThe Indonesian Export Financing Institution (LPEI, operating under the name Indonesia Eximbank), previously known as PT Bank Ekspor Indonesia (Persero) (BEI), is an institution established by the Indonesian Government to support the implementation of national export financing activities.My Responsibilities Are - Leverage comparative data analysis for informed decision making.- Communicate effectively with developers for data verification.- Provide actionable feedback to improve project outcomes.- Act as a liaison between developers, quality assurance, and users.- Create comprehensive design documents for business flows and systems based on project requirements.- Coordinate with SDLC team and third-party vendors to meet project needs.- Update project progress to Project Manager periodically.- Collaborate with Product Owner/User to understand specific project requirements. Show less
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PT Esensi Solusi Buana (ESB)
May 2022 - nowESB makes it easier to run restaurants. An easy solution, in a single restaurant technology integration, that it provided to organize our f&b business. This integration enables the owner and staff to manage the entire operation of the restaurant with just one software.My Rensposibilities Are : - Prepare, Setup and Implement ESB Technology to Restaurants - Give Best Recommendations and Practices of ESB Technology into Restaurants - Conduct Training to Clients (Cashier Staff, Waiters, Servers, Captain, Managers, etc) - Conduct Go Live Babysit for ESB Client’s Restaurant - Gather Request, Inquiries, Inputs from ESB Clients and submit to direct leader Show less
Product Support Specialist
Aug 2022 - nowProduct Implementor
May 2022 - Aug 2022
Licenses & Certifications
- View certificate

Search Engine Optimization (SEO) with Squarespace
Coursera Project NetworkJan 2024 - View certificate

Introduction to Microsoft Excel
Coursera Project NetworkJan 2018
Volunteer Experience
Tim Kreatif
Issued by Dinas Kebudayaan dan Pariwisata Kota Bogor on Jun 2015
Associated with Kamal Abdullah A.Ketua Divisi Arung Jeram
Issued by WAPALAPA on Feb 2014
Associated with Kamal Abdullah A.
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