Deborah Batubo

Deborah Batubo

Customer Service Specialist

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location of Deborah BatuboNigeria

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  • Timeline

  • About me

    Human Resources Manager ACIPM, HRPL 2nd-degree connection Human Resources Professional|Talent Builder|HR Data Analyst|People & Culture Advocate|L&D EnthusaistITech Recruiter

  • Education

    • University of Port Harcourt

      2001 - 2005
      B.sc. Geology second class lower
    • National Open University of Nigeria

      2018 - 2019
      Master's degree Business Administration and Management, General In view
  • Experience

    • MTN

      Jun 2012 - Mar 2015
      Customer Service Specialist

      Responsible for handling queries , complains and feedbacks through various channels . Such as phone , emails and live chats. Providing assistance , resolving issues and ensuring customer satisfaction.

    • TRUE GREEN NIGERIA LIMITED

      Aug 2015 - Jun 2018
      Administrative Manager

      Managing office supplies, coordinating administrative staff, handling correspondence, and maintaining records. Also responsible for organizing meetings, managing schedules, and ensuring office procedures are followed efficiently. Assist with budgeting, liaising with other departments, and implementing policies and procedures to improve organizational effectiveness.

    • Distint Industrial Concerns Limited .

      Feb 2018 - Jun 2024
      Human Resources Manager

      Overseeing all aspects of Human Resources within the organization, including recruitment, employee relations, performance management, training and development, and compensation with employment law regulations. Fostering a positive work environment, resolving conflicts, and implementing HR policies and procedures, supporting the organization's overall strategic goals related to its workforce.

    • Gennex Technologies

      Jun 2024 - now
      TEAM LEAD HR AND ADMIN
  • Licenses & Certifications

    • Digital exchange Academy (DEXA)

      Digital Exchange Academy - DEXA
      May 2024
    • Strategic management

      Copenhagen Business School
      Oct 2018
    • Chartered Professional in Human Resources

      Chartered Institute of Personnel Management of Nigeria CIPM (Official LinkedIn Account)
      Mar 2023
    • Strategic formulation

      Copenhagen Business School
      Oct 2018