Malcolm Watkins MS OL

Experience

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  Georgetown Public Hospital Corporation

  May 2001 - May 2006

  Research Assistant

  Provide administrative for the Medical Directors' office and doctors that included scheduling rotation, data entry, projects for visiting medical teams from overseas and committee meetings.

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  The Carter Center

  Oct 2006 - Nov 2006

  Office Manager

  Supported the Country Director on the daily management of the operations with the aim of providing support to a free and fair election process for Guyana.

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  Department of Health, Guyana

  Mar 2007 - Mar 2012

  Deputy Director of Supply Chain

  Led a team of 8 exempt managers to ensure efficiency in planning, sourcing and distribution of medicine and medical supplies country-wide. Realized 25% savings on annual national budget over four years period. Improved availability from 65% to 90% nationwide.

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  EMPRETEC - Guyana

  Aug 2010 - Aug 2011

  Trainer

  Conduct training in Supply Chain Management based on the International Trade Center Modular System to up and coming supply chain professionals, covering areas from corporate structure, procurement, inventory, quality and logistics.

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  Target Corporation

  Dec 2012 - Oct 2014

  Distribution Operations Manager

  Train and develop new managers in leadership roles. Hire new associates and led a team of 30 to achieve balanced performance in break bulk distribution while fostering a friendly culture. Managed an automated warehousing system to maximize input and output capacity daily.

• 

  Amazon

  Oct 2014 - Aug 2016

  Area Manager

  Launched a 500,000 sq. ft heavy-bulky fulfillment center in a matrix environment roll out new technology and change processes. launched a Supplemental Fulfillment Center to support five downstream Fulfillment Centers to ensure optimal safety stock for peak season, which involved the recruitment and operational planning. Developed and implemented a strategy for reducing indirect hours and improving productivity in a 1,500,000 sq. ft fulfillment operation of 1000 robots and 140 associates. • Reduced indirect hours by 50% and improved productivity by 10%.• Broke the building shift record for most orders shipped in a single shift.• Mentored and coached an hourly supervisor to be promoted to an Area Manager. • Developed training plan for operations mangers for heavy bulky fulfillment. Show less

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  PetSmart

  Oct 2016 - Aug 2018

  Operations Manager

  Led Inbound and Outbound in an 800,000 sq. ft distribution center with a team of 3 salaried supervisors and 70 associates to achieve measurable success in productivity, quality, labor efficiency and safety.• Reduced shift start-up times by 34%.• Improve supervisors’ skills in team and leadership acumen.• Doubled the number of associates that achieves +120% productivity.• Improved productivity by 6% in the first six months and sustained thereafter.

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  Spreetail

  Nov 2018 - Nov 2019

  Fulfillment Center GM

  Reporting to the Regional Fulfillment Manager, I am responsible for the overall management of the fulfillment center, leading a team of three Area Managers, four Leads/Supervisors and fifty Team Members. Main areas of focus are safety, quality, customer experience, production planning, staffing, performance management and leadership development. Achieved 30% year of year productivity rate improvement in my first year.

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  Private

  Nov 2019 - now

  Supply Chain Management Consultant
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  Gap Inc.

  Mar 2020 - Oct 2020

  Operations Manager - Global Supply Chain
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  Ministry of Health Guyana

  Oct 2020 - now

  Permanent Secretary (Chief of Staff)