Kayla Poole

Experience

• 

  Marriott International

  May 2011 - Aug 2011

  Server
• 

  XyberNET

  Jan 2014 - Jun 2014

  Intern

  Office Internship at XyberNET , a software development company for credit life insurance- Perform quality assurance testing on company website and on various mainframe screens- Update system documentation for mainframe system, verifying that documentation is up to date with current system - Create and maintain Excel spreadsheets for project tracking

• 

  Genesee Scientific

  May 2014 - Jul 2014

  Accounts Payable

  Handing, processing and logging financial transactions

• 

  Tapestry Solutions, Inc. - A Boeing Company

  Jun 2014 - May 2015

  Software Test Engineer

  Quality Assurance on software programs written for foreign and domestic Military programs-Software Testing-Updating test cases-Writing bugs-Working with developers to improve programs

• 

  San Diego State University

  Jun 2014 - Jan 2015

  SDSU Band Manager

  • Assist the Director and other instructional staff in preseason recruiting and media outreach• Create (or adapt) and maintain member attendance at all rehearsals and performances • Music duplication for section leaders• Maintain music library for the marching/Pep Band/Varsity Band• Update and duplicate the Aztec Fire – Band Camp newsletter• Drill chart duplication • Frequent update of grades on Blackboard• Assisting Director by coordinating/directing small ensemble gigs and events Show less

• 

  San Diego Gas & Electric

  Jun 2015 - Oct 2021

  Reporting and Analytics Product Owner responsible for creating self-service reporting solution, developing data models, and delivering stakeholder training/presentations to 200+ customer service end users in mind. • SDG&E SME and administrator for reports and dashboards designed and distributed using SAP Analytics Cloud, SAP Analytics Hub Power BI, and SAP C4C mash-ups for large range of customer services employees• Developed and supported CDS views/data models combining SDI replicated SAP S/4 data, BW data, and SDG&E legacy data using SAP Web IDE/XSA for HANA EE• Designed and delivered training and end user acceptance testing in new business processes Power BI and XSA to 90+ analysts and developers in a virtual environment• Responsible for multiple critical path tasks in large scale program go-live dress rehearsals • Managed multiple technical teams to enable single sign for HANA data sources in Power BI for entire enterprise• Authored technical deployment plans designed to communicate to executive management, other companies, and coordinate multiple teams’ dependencies and status.• Reporting team representative in disaster recovery planning, execution and testing• Analyzed and proposed key decisions and changes to program architecture review board to be implemented for analytics and technology workstreams. • Constructed complex technical architecture diagrams for peers and executive levels detailing all impacted applications/integrations and intricate reporting and analytics architecture. • Maintained stakeholder point of contact and coordinated various application licenses/set up for 100+ impacted reporting and analytic end users• Authored functional/technical design deliverables, testing requirements, and process documentation for reporting and digital workstreams• Activated and configured SAP Standard Content in SAP ISU 4 Utilities Show less

  • Reporting and Analytics Product Owner - SAP CIS Implementation

    Sept 2017 - Oct 2021

  • IT Associate - Project Management

    Jun 2016 - Sept 2017

  • IT Associate - Business Intelligence and Analytics Engineering

    Jun 2015 - Sept 2017
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  General Mills

  Nov 2021 - now

  • Strategic Revenue Management - Omnichannel Performance Analytics

    Aug 2023 - now

  • Senior Business Intelligence Developer

    Nov 2021 - Nov 2024