Callum Coward

Callum Coward

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location of Callum CowardGreater Aberdeen Area

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  • Timeline

  • About me

    D&I Data and Infrastructure Engineer

  • Education

    • Mackie Academy

      2004 - 2009
      Higher: Computing, Information Systems, Music

      Activities and Societies: School Orchestra - Cello musician.

    • Robert Gordon University

      2009 - 2013
      Bsc (Hons) Computing for Internet & Multimedia

      Activities and Societies: Computing Society - Society Treasurer. 2:1 Degree

    • University of Dundee

      2017 - 2018
      MSc Computing

      Masters course in Dundee to update my skill set. Included modules regarding programming techniques, IT security and Agile methodology.

    • Robert Gordon University

      2013 - 2014
      MSc IT For Oil & Gas Oil & gas

      Applying IT to areas such as Geoscience and Engineering. The application of emerging standards such as WITSML to the industry.

  • Experience

    • Apple

      Dec 2010 - Nov 2014

      • Mentoring members of our team on iOS skills and knowledge in order to provide the best customer experience in iPhone carrier connections.• Keeping knowledge of mobile carriers up to date and consistant within our store. • Providing the correct Apple solutions to customers, translating technology-speak into everyday language.• Teaching customers new things through the use of in-store public workshops.• Connecting business customers to our in-store business team.• The utilization of Apple training to uphold high standards of customer service.• Both sharing and embracing the knowledge of technology with customers and co-workers.

      • iOS Mentor

        Feb 2013 - Nov 2014
      • Specialist

        Dec 2010 - Nov 2014
    • SLB

      Dec 2014 - Dec 2015
      SIS PTCi Systems Engineer
    • Evoke IT

      Sept 2016 - Nov 2016
      Support Analyst / Co-ordinator

      Company no longer operating

    • SLB

      Jul 2018 - now
      • D&I Data and Infrastructure Engineer

        Nov 2022 - now
      • SIS PTCi Systems Engineer

        Jul 2018 - Nov 2022
  • Licenses & Certifications