Ramil Torres

Experience

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  KNBR Radio

  Jul 2000 - Jul 2005

  Producer & Board Operator

  Weekend Show Producer- Gary Allen on Business Show- Ray Brown on Real Estate Show- At The Track with Sam Spear- Hooked on Golf Show with Mitch Juricich & John AbendrothWeekday Call Screener and Sound Editor- KNBR Morning Show- Gary Radnich Show- Razor & Mr. T with Ralph Barbieri & Tom Tolbert- The Rick Barry Show- Pete Franklin Show- JT The Brick ShowSan Francisco Giants Weekend Board Operator- Worked in conjunction with Sound Engineer Lee Jones, Producer Michael Hohler and Play by Play analysts Duane Kuiper and Mike KrukowPromotions Team- Set up at various locations (Sports Stadiums, Live Games & Retail Outlets) and promoted KNBR 680 and KTCT 1050 with games, contests & giveaways.- Coordinated Game Day Promotions with the San Jose Sharks, Golden State Warriors & Oakland Raiders. Show less

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  State Compensation Insurance Fund

  Apr 2004 - Dec 2007

  Personnel Specialist

  - Took charge of logistics as well as coordinate and administer testing for promotional and entry level classification examinations.- Responded to public inquiries, complaints and feedback in person, phone and via email.- Proctored written examinations at various locations within California.- Chaired qualification appraisal panel interviews for clerical level positions.- Reviewed applications and entered data into the Oracle Human Resources Testing and Certifications (HRTC) system. - Complied reports consisting of examination statistics and scheduled panel interviews at the end of written examinations for successful applicants.• Successfully scheduled panel interviews in various State offices including Fairfield, Sacramento, Oakland and San Francisco.• Promoted to Personnel Specialist after only serving 14 months in the current Personnel Technician I position. Show less

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  AmerisourceBergen

  Dec 2007 - Dec 2013

  Reimbursement Counselor & Case Manager

  Reimbursement Counselor, Case Manager, Patient Assistance Specialist and Benefit Investigator for two of Allergan Pharmaceutical's drug programs, Botox and Ozurdex.- Well versed in payor trends for multiple states across multiple regions.- Point of contact for all patients, health care providers, payors and regional reimbursement business managers.- Services patients, providers, and pharmaceutical representatives respectively. - Provides customer service inquiries, responds and deals with complaints and issues, offers patient assistance, provider drug replacement, and reimbursement support to a diverse patient population challenged by various disease states. -Completes benefit investigations and provides prior authorization assistance and phone support for the drug program hotlines.- Completed patient insurance verifications and medical reports via Lash’s patient plus database for multiple drug programs including Botox, Ozurdex, Procrit, Orthovisc, Doxil & the Abbott Diabetes Freestyle Navigator glucose monitoring system.- Adhered to company compliance, policies and protocols.- Ozurdex Drug Program US West Region Lead (AZ, CA, ID, OR, UT and WA)- Botox Drug Program Midwest Region Member (IL, KS and MO)- Botox Drug Program Former St. Louis Region Member (AL, AR, IL, LA, MO and TN)- Allergan customer service training certified for 2013- Phone training certified for 2013- Scored 95% or higher for Phone Customer Service in April 2013- Top 3 in Quality Assurance scoring for June 2013. Scored 96% or higher. Show less

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  Seaside Bowling Pro Shop

  Aug 2011 - Apr 2015

  Managing Partner

  Co-Owner of 2 Bowling Pro Shops located inside Sea Bowl Entertainment Center in Pacifica, California and Bel Mateo Bowl located in San Mateo, California.- We served over 3500 league bowlers weekly in 2 bowling centers.- Managed staff responsible for equipment sales, fitting and drilling bowling balls.- Maintained relationships with league and tournament bowlers in order to take care of their bowling equipment needs.- Point of contact with all distributors including one of the Industry Leaders, Cook's Bowling Supply.- Webmaster for the Pro Shop's website.- Ran promotions & specials on social media platforms including Facebook & Instagram.- Organized Pro Shop sponsored tournaments at Sea Bowl for local bowlers and competitive bowlers from all over the Bay Area to complete in.- Featured as a guest on the Let's Go Bowling! Podcast hosted by Bill Zuben & Ken Van Baber recorded live at the 2013 Bowl Expo in Las Vegas, NV.- Served as Pro Shop Staffer for Legends, Lord Field, Lane Masters & California Bowling, LLC based in the U.S and Korea from March 2012 to April 2015.- Sponsored the Nisei League at Classic Bowling center in Daly City, CA.Bowling Achievements- 5 USBC Sanctioned Perfect 300 Games- 1 USBC Sanctioned 800 Series (803)- 1 USBC Sanctioned 299 Game- Bowled 299 at 15 years old- 4x ABT Masters Divison Champion (190 Avg and over) from 1994-1999 in the Bay Area & San Jose Division- High Qualifier in the Under Division at the 2006 True Amateur Megabucks Tournaments in Las Vegas, Nevada- 735 Series in the Singles Division of the 2013 United States Bowling Congress Open Championships in Reno, NV good for 78th place out of 37,000 participants- Represented the Legends, Lane Masters & Lord Field Bowling Ball Company Product Booth at Bowl Expo 2013 in Las Vegas, NV- Competed in the 2013 Pro Bowlers Association Tony Reyes Memorial Doubles Event Show less

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  SFMTA

  Dec 2013 - now

  Subway Transit Agent

  - Manage assigned SF Muni Subway Station- Railway Worker Protection Certified- Certified Disaster Service Worker for the city of San Francisco- Provide in person customer service - Practices Trackway Safety- Offer Clipper Card Support- SF Muni Metro Subway, Bus & Cable Car Connection Specialist

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  NorCal Hobby Shop

  Oct 2016 - now

  Proprietor

  NorCal Hobby Shop is a family owned small business specializing in sports cards, group case breaks, collectibles, autographs, memorabilia & more. Our customers and friends enjoy our easy going & positive attitude in addition to the value we add to every purchase. Our store ranks in the top 12% of stores launched on Shopify the same week. (Shopify currently has 820,000 stores operating as of 2019!)Top Rated eBay store We also have an eBay store with over 24+ years experience selling on eBay with excellent Feedback rating. Our store has been awarded the Top Rated Store Badge.Giving back to the community:We support little league baseball, CYO basketball & contribute proceeds to charities such as Autism Speaks & Special Olymics of Northern California.Sponsorships:We also sponsor the Thursday Night Nisei Bowling League at Classic Bowling Center in Daly City, CA (2016 - Present).Multifamily IndustryWe have also co-sponsored the Asset Management Summit 2020 hosted by Kyle Mitchell & Gary Lipsky of APT Capital Group, Break of Day Capital, Limitless Estates and Asset Management Mastery.Professional Sports:I have had the privilege of being invited to the 2017, 2018, 2019, 2022 & 2024 NFLPA Rookie Premiere events for authorized hobby shop vendors, dealers and breakers in Beverly Hills, CA. (Attended 2)Social Media Presence:Our social media accounts combined account for 5,000+ followers & customers.Our CRM (Customer Relations Managment) database has organically grown to 1,500 customers.Amazon Blue Checkmark CertifiedWe are also a Blue Checkmark Verified Retail Influencer on Amazon.We were recently been featured on The Sportscard Talk Show YouTube Channel in May 2020.For all your sports collectible needs, visit us at http://www.NorCalHobbyShop.comSocial MediaInstagram: @NorCalHobbyShopTwitter: @NorCalHobbyShopFacebook: @NorCalHobbyShopYouTube: NorCal Hobby ShopeBay: NorCalHobbyShopBest Regards, Ramil Torres - Proprietor at Nor Cal Hobby Shop. Show less

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  Purpose Driven Holdings

  Sept 2021 - now

  Founder

  We look for B & C class apartment complexes with value add potential. We currently have 41 units in our holdings portfolio as limited partners in the Arizona Market, but are actively looking in other markets as well. Our purpose is to add these properties to our portfolio and our clients to diversify outside of common investments such as holdings in the stock market. Our life purpose is to take care of our families. At Purpose Driven Holdings we also help educate others to potentially fulfill their investing goals whatever their "purpose" may be. Show less