Jordan Grinnell

Experience

• 

  British Gas Business

  Mar 2015 - Jan 2019

  Building relationships with energy brokers across the market in order to acquire and maintain customer contracts. Working with an allocated list of energy brokers with the ability to seek out new brokers, I would bid on corporate energy contracts of annual spend of a hundred thousand pounds and up. I would be targeted on contractual volume and gross margin for renewal and acquisition business. Using telecommunications, email, onsite and offsite meetings as well as hosting corporate hospitality to strengthen relationships with brokers and manage the expectation of the business. Within this role I would use SAP CRM, Salesforce, Iprice, Microsoft Excel and Microsoft office.Successes in the role:On-boarding a new broker which I was then able to acquire the highest gross margin deal the business had in five years.Consistently exceeding target on both contractual volume and gross margin.Proactively working with other departments within the business to insure brokers were satisfied with service there customers received. Show less Managing large council portfolios as part of the CCS contract, I would be the direct point of contact for any billing, metering and payment related queries. Within this role I would use SAP CRM and ISU as well as Microsoft office and Microsoft excel, to which I would be required to provide financial statements of accounts. I would communicate with the customer via inbound and outbound calls as well as email and on and offsite meetings. I would be targeted on compliancy, service provided and debt reduction. Successes in the role:Significant reductions in overdue debt by achieving payments of over a million pounds.Being able to build strong relationships with customer even when discussing debt.Being able to discuss difficult issues the business was facing with confidence and professionalism. Show less

  • Business Development Executive - Partner Markets

    Apr 2017 - Jan 2019

  • Account Manager

    Mar 2015 - Mar 2017
• 

  Recoveriescorp

  Jul 2019 - Jul 2020

  Portfolio Manager

  Working as a third party, dealing with customers across the Telco & Utility space. As a portfolio manager, I would be making predominantly outbound calls to high value residential and SME business customers to assist in resolving queries preventing payment. Within this role I would use Noble, Mercantile and Microsoft Excel. I would be targeted on cash collected and call compliancy.Successes in the role:Consistently hitting cash collection targets and regularly being the highest achieving within the team.Assisting with training of others within the team on how to achieve better resultsRemaining compliant and being able to build rapport with customers while discussing the matter of debt Show less

• 

  Sophos

  Sept 2020 - Sept 2021

  Channel Account Manager

  Managing the relationship between Sophos and approximately 135 resellers, my job was to promote Sophos and drive sales. I would need to be able to confidently discuss cyber security threats and present the best available product options. I would also be required to manage queries the reseller would have with many other areas of the business. I would be targeted solely on sales. Salesforce and Microsoft office were the main systems used. Successes in the role: • Quickly able to learn a new a role and industry while working from home. • Doubling net new sales on my patch • Driving sales through untouched resellers. Taking them from Authorised to Silver tiered. Show less

• 

  British Gas Business

  Nov 2021 - now

  • Large Business Sales Manager

    Oct 2022 - now

  • Customer Manager – Corporate Key Accounts

    Nov 2021 - Oct 2022