Gaive Gandhi

Experience

• 

  Savvion

  Jun 2004 - Jul 2009

  Lead - Product Quality

  During my tenure as Lead - Product Quality at Savvion, I was responsible for leading QA activities for all Savvion products. The Savvion product QA team was responsible for testing all the Savvion products on different platforms before the Beta / GA releases. The team use to perform different types of tests like Functional tests, GUI tests, Load / Stress tests, Localization tests, Configuration / Customization tests, API tests, Use-case based tests and Migration (Application/Data) tests. The team was responsible for logging defects and verifying them once they were resolved.Responsibilities:• To create / review / maintain the scope of all Savvion products• To create / review testing artifacts like • Test plans • Test results • Test automation• To implement testing processes, policies, guidelines• To take leadership in testing projects• To train / mentor team members Show less

• 

  Progress

  Jul 2009 - Jun 2011

  Senior Professional Services Consultant

  During my tenure as Senior Professional Services Consultant at Progress Software, I was responsible for addressing the customer's IT requirements by implementing solutions using the Savvion Business Process Management product.Savvion Professional Services team was responsible for implementing solutions for customer requirements using the Savvion products. Savvion was leading BPM software used by the global Fortune 500 and Fortune 100 companies across the globe. The product was developed in JEE and was supported on a variety of platforms. The Savvion professional services team used to act as the solution implementation provider.Responsibilities:• To understand the customer's business requirements and develop a solution using the product• To map the business requirements to a process model• To design and simulate the process model• To develop and automate the process model• To integrate legacy systems with the solutions developed• To deploy the solutions in Dev / UAT / Pre-Production / Production systems at off shore as well as on-site• To provide post production support• To resolve customer's production issues• To customize the product to adhere to specific customer requirements• To migrate the customer's solutions / systems from an older version of the product to a more recent version• To participate in pre-sales demos for new customer engagements Show less

• 

  Aurea Software

  Jun 2011 - Feb 2015

  Principal Software Engineer II

  During my tenure as Principal Software Engineer at Aurea Software, I was responsible for leading the following teams:• Product Development Team (L3 Support)• DevOpsUnder Savvion Product Development, my team was responsible for addressing customer issues for all the released versions of the product. The team was responsible for delivering HOTFIX for customer defects. The team was also responsible for resolving technical queries raised by Product Support team on behalf of the customer.Responsibilities:• To review and reproduce customer issues• To create / review workarounds or out-of-the-box solutions for customer issues• To create / review a patch fix for customer defects• To write / review regression tests for the customer defects• To plan, execute and deliver HOTFIX releases across multiple versions of the Savvion product• To negotiate / communicate the HOTFIX release scope and deadlines with Support team• To certify new platforms / product enhancements on already released versions of the product• To manage escalations and resolve them in time• To establish / maintain Agile software development practices within the team• To manage and prioritize team's tasks• To train and mentor the team• To participate in support and customer engagement meetings• To present Engineering Value Assessment demo to the Executive team, every monthThe DevOps team was responsible for addressing the DevOps requirements for all products owned by the company.DevOps Scope:• Software Product Installer Management• Release Management• Build Management• Issue Tracking System Management• AWS VDI Infrastructure ManagementResponsibilities:• To maintain and administer the following production server systems:• JIRA, TeamCity, WIKI, Amazon VDI• To create / maintain / upgrade product installers• To participate in release management activities• To resolve technical queries / challenges for the team• To manage and prioritize team's tasks• To train and mentor the team Show less

• 

  NSEIT LIMITED

  Sept 2015 - Jul 2017

  Project Manager

  As Program Manager - Technology at NSEIT, I was responsible for managing all the business software solutions developed and maintained for the Digital Examination Services division.NSEIT is a software product and IT enabled services based company. The Digital Examination Services division provides turnkey solutions for its customers by conducting Online Examinations across India. The Examination Software is engineered and maintained as a Software Product. The software provides rich set of features which can be customised as per customer requirement. I was responsible for leading a diverse team of software engineers who were involved in Requirement Analysis and Development, Testing and Production Support activities. Responsibilities:• Product Management And Customer (External / Internal) Interfacing• Program Management And Product Delivery• Product Release Management And Deployment• Production Support And Issue Escalation Management• Presales Support And RFP Bidding• Recruitment, Training And Mentoring Of Software Engineers At All Level• Vendor Management• Dotted Line Of Reporting To Executive Leadership (CxO) Show less

• 

  Emtec Inc.

  Feb 2018 - Jun 2019

  Project Management Consultant

  During my tenure as Project Management Consultant at Emtec Inc, I was responsible for managing the DevOps activities of customer Puma Energy. Puma Energy is an global energy company. I was deputed at customer site - Mumbai for managing the DevOps activities of ePUMA - a global digital transformation program. Responsibilities:• Create And Implement Strategies For Source Code Management• Create And Implement Practices For Release Management• Create And Manage Environment Delivery Plans• Ownership Of End-to-End Environment Delivery• Lead Effort For Issue Resolution And Escalation Management• Maintain And Manage Environment Inventory• Lead Teams Across Different Vendors For All DevOps Operations• Be The Single Point Of Contact For All DevOps Projects• Publish And Present Weekly Status Report To Higher Management At Client Site Show less

• 

  Crewscale

  Mar 2021 - Oct 2021

  Delivery Manager

  During my tenure as Delivery Manager at Crewscale, I was responsible for the delivery of multiple projects of Open Banking implementations for customer Tarabut Gateway.Tarabut Gateway is a Bahrain based fintech startup providing Open Banking products and services in the MENA region.Responsibilities:• Develop Scope And Budget For Multiple Projects• Successfully Plan And Execute Multiple Project Tracks• Periodic Project Status Updates To Customers• Ensure High Quality And On Time Delivery For Customer Success• Nurture Multidisciplinary High Performing Agile Teams• Establish Operational Excellence And Industry Best Practices• Customer Relationship Building And Account Management• Work With Product Team For Product Engineering Workshops• Conduct / Participate In Technical And Leadership Workshops Show less

• 

  Celebal Technologies

  Nov 2021 - now

  • Deputy Vice President

    May 2024 - now

  • Senior Director

    Oct 2023 - May 2024

  • Principal Consultant

    Nov 2021 - Sept 2023