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Oluchi Oluwatoyin Azunna

Oluchi Oluwatoyin Azunna

Taraba state board of internal revenue

Followers of Oluchi Oluwatoyin Azunna360 followers
location of Oluchi Oluwatoyin AzunnaLagos, Lagos State, Nigeria

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  • Timeline

  • About me

    Tech Enthusiast | Customer experience Enthusiast| Data Analyst | MBA

  • Education

    • University of Nigeria, Nsukka

      2011 - 2015
      Bachelor of Science (BSc) economics Second class upper

      Bsc economics

    • Enugu State University of Science and Technology

      2022 - 2023
      Executive Master of Business Administration - MBA Business administration

  • Experience

    • Other taxes department

      May 2016 - Mar 2017
      Taraba state board of internal revenue

    • Access Bank Plc

      Sept 2018 - now
      Head of Operations

      *Conducting exploratory data analysis to identify trends, patterns, and anomalies in large datasets to generate insights and findings on ATM and over the counter transaction dynamics, customer data entries.*Conducting data cleaning and processing using Microsoft Excel and creating a visualization in response to customers challenges and recommending solutions.*Managing Customer experience and feedback system at the branch level by resolving complaints and providing enquiries.*Assist in risk management by ensuring adherence to policies, in line with bank's risk appetite. Show less

    • 10Alytics

      Aug 2023 - now
      Data Analyst Consultant

      * Conduct exploratory data analysis to identify trends, patterns, and anomalies in large datasets * Creating data dashboards highlighted triggers and constraints, and performed reviews to ensure database consistency and information integrity.*

  • Licenses & Certifications