Jennifer Serfass

Jennifer Serfass

Branch Manager

Followers of Jennifer Serfass133 followers
location of Jennifer SerfassVestal, New York, United States

Connect with Jennifer Serfass to Send Message

Connect

Connect with Jennifer Serfass to Send Message

Connect
  • Timeline

  • About me

    Benefits and Services Operations Manager at Employee Network Inc

  • Education

    • Cayuga County Community College

      1999 - 2001
      Associate of Arts (A.A.) Liberal Arts and Sciences/Liberal Studies

      Activities and Societies: Phi Theta Kappa Honor Society

    • Binghamton University

      -
      Psychology
  • Experience

    • Citizens Bank

      Feb 2004 - Sept 2014
      Branch Manager

      I began my career with Citizens Bank as a teller and worked my way up to branch manager. Learning each role through that transition gave me an advantage when I stepped into management. Being able to understand the challenges that each job faces has helped me in my coaching and development strategies today.

    • M&T Bank

      Sept 2014 - Oct 2016
      Branch Manager

      Customer service, account opening, take loan applications and perform loan closings, manage staffing as well as many other duties

    • Employee Network Inc

      Oct 2016 - now

      We are experienced professionals who help members choose their insurance plan, understand their benefits and find useful resources and information. We can also answer questions regarding insurance claims, appeals and denials, and other health plan issues.

      • Benefits and Services Operations Manager

        Sept 2018 - now
      • Balance Care Guide

        Oct 2016 - Sept 2018
  • Licenses & Certifications

    • NYS Life, Accident & Health Insurance License

    • NYS Licensed Notary Public

      May 2011