Ahmed AbdullWahab

Ahmed AbdullWahab

IT System Operation Specialist

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location of Ahmed AbdullWahabCairo, Egypt

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  • Timeline

  • About me

    Cloud Operations Engineer

  • Education

    • Cairo Higher Institute for Engineering, Computer Science and Management

      2014 - 2019
      Bachelor of Science Computer Science
  • Experience

    • Masria Digital Payments (MDP)

      Aug 2021 - Dec 2021
      IT System Operation Specialist

      As an IT System Operation Specialist at Masria Digital Payments, a leading provider of comprehensive digital solutions across various sectors including banking and fintech, I was responsible for ensuring the stability and performance of Core Processing System. My primary responsibilities involved in monitoring the CPS system processes to identify potential issues and ensure seamless operations, which is responsible for issuing new Meeza cards and processing payment transactions. I conducted daily and monthly Close of Business (COB) cycles to maintain data integrity and operational continuity. Additionally, I collaborated closely with Application, Database, and System Administrators by reporting system alarms and incidents, contributing to timely resolutions and overall system reliability. Show less

    • NEC Middle East

      Jul 2022 - now
      Cloud Operations Engineer

      NEC has established itself as a leader in the integration of IT and network technologies such as IT Service, Network Systems, Virtualization, Cloud and much more.I am working on: • Being the first point of contact with Customers Seeking open incidents. • Monitored and troubleshooted issues on a daily basis, ensuring optimal performance of the NFV infrastructure. • Contributed to the successful upgrade of the NFV infrastructure, improving scalability and resource utilization (OpenStack, Zabbix, Ceph). • Developed and maintained comprehensive documentation for troubleshooting procedures and infrastructure configurations, facilitating knowledge transfer and efficient onboarding of new team members. Show less

  • Licenses & Certifications