Norman Macharia

Experience

• 

  Electro commission of Kenya

  Jan 2007 - Jan 2008

  Clerk

  Ensuring smooth flow of the voting process.Explaining and guiding the voters on how to vote.Ensuring that voters have ease in finding their respective voting booths

• 

  Ministry of Local Government

  Jan 2007 - May 2007

  Data Clerk

  In charge of data Entry of companiesNetwork administration and ensuring smooth flow of processesMaintaining and updating of file systems.

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  Kenswitch Limited

  Jan 2008 - May 2008

  I was in charge of database maintenance and upgrades in kenswitch limitedServer management and ensuring backups are done regularly.In charge of pin production. In charge of commissioning A.T.M machines.Writing of daily and weekly reports.Auto response to stolen ATMsReplacing of ATM pin numbers.Receiving of ATM pin orders.In charge of batch processing and report writing Client Systems Support and Administration.

  • Intern

    Mar 2008 - May 2008

  • intern

    Jan 2008 - Jan 2008
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  Thikatech college

  Jan 2009 - May 2009

  Junior Lecturer

  Teaching new students on introduction and use of computers.Setting and marking of Examinations for students.Helping and guiding students on their year projects.Assistant patron for the I.T club.

• 

  Housing Finance

  Jan 2010 - May 2010

  I was in charge of ensuring data backup and preparation of reports at housing finance.Troubleshooting and solving any related I.T issues which my colleagues would have.Training of new staff on how to use the organisation’s software.Configuring Emails of new employees.Daily A.T.M reconciliations.Ensuring everything is filed according to the auditors specifications.Sales and marketing of Housing finance accounts to schools and institutions.In charge of database and network maintenance.Writing daily reports and presenting them to the supervisor in charge. Daha az göster

  • Intern

    Jan 2010 - May 2010

  • intern

    Jan 2010 - Jan 2010
• 

  Iplus Business Solutions

  Jan 2011 - Jan 2012

  Systems Support Engineer

  Maintenance of client’s computer systems, servers, printers and ensuring that their network is up and running.Server maintenance and ensuring that backups are done regularly and are easily accessible when needed. Auditing client sites to make sure they practise backups regularly and also ensuring that the cold and hot sites are ever ready in case of an emergency.Participate in information systems development by ensuring integrity and controls of information systems installed.Writing of end of daily report on the work progress and presenting this to the board during meetings.Preparation of end user manuals on systems developedEnd user training on I.T programsNetworking of client sitesLeasing with the other I.T staff in making sure all duties and procedures are running smoothly.Over viewing of smooth running of the projects I have been allocated.Offering support services to the clients via phone or by paying them a visit. Daha az göster

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  TRAINING

  Mar 2011 - Mar 2013

  Senior Support Engineer

  Maintenance of client’s computer systems, servers, printers and ensuring that their network is up and running.Server maintenance and ensuring that backups are done regularly and are easily accessible when needed.Auditing client sites to make sure they practise backups regularly and also ensuring that the cold and hot sites are ever ready in case of an emergency.Participate in information systems development by ensuring integrity and controls of information systems installed.Writing of end of daily report on the work progress and presenting this to the board during meetings.Preparation of end user manuals on systems developedEnd user training on I.T programsNetworking of client sitesLeasing with the other I.T staff in making sure all duties and procedures are running smoothly.Over viewing of smooth running of the projects I have been allocated.Offering support services to the clients via phone or by paying them a visit. Daha az göster

• 

  IplusEA

  Mar 2011 - Jan 2013

  Senior Support Engineer
• 

  Kenya Revenue Authority(K.R.A)

  Jan 2013 - Jan 2021

  Software Test Analyst

  • Evaluating and recommending test automation tools and determined suitability with various development tools.• Creating test plans, decided testing strategies.• Effective defect tracking and reporting to improve communications and reduce delay.• Tracking and Logging Variances / defects• Logging Change Control Requests• Working with development teams investigating and correcting software bugs and deficiencies based on the testing results.• Analyzing the Requirements from the client• Participating in preparing Test Plans, Test Scenarios, Test Cases for module, integration and system testing.• Preparing Test Data’s for the test cases.• Analyzing and executing the Test Cases prepared by other team members.• Giving mandatory information of a defect to developers in order to fix it.• Preparing Test Summary Reports.• Preparing Lesson Learnt documents from the previous project testing• Suggesting Documents to improve the quality of the application Daha az göster

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  A

  Jan 2013 - Jan 2013

  A
• 

  Tezza Business Solutions Ltd

  Jan 2013 - Jan 2014

  • Software Analyst

    Jan 2013 - Jan 2014

  • Analyst

    Jan 2013 - Jan 2013
• 

  KRA(KENYA REVENUE AUTHORITY)

  Jan 2021 - now

  IT Asset Management(ITAM) Lead