YaWen Kao

YaWen Kao

Account Manager

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location of YaWen KaoTaipei City, Taipei City, Taiwan

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  • Timeline

  • About me

    Nexperia Supply chain manager - External manufacturing

  • Education

    • 서울시립대학교

      2015 - 2016
      學士 Department of Chinese Language and Culture
    • 國立臺灣師範大學

      2012 - 2017
      學士 Graphic Arts and communications
    • Coursera

      -
      Google Project Management Certificate
  • Experience

    • 緯創資通

      Dec 2017 - Jul 2020
      Account Manager

      - Cost controlBuy Sell & AVAP price managementCost reduction opportunity managementLogistic, hub operation and packing cost reviewEC charge, rework cost, excess & obsolete material management - Product quote providerQuotation and MVA analysisBusiness term negotiation - Development product managementManage RFQ proposal of Mfg Value Adder/NRE/material Coordinate with internal team to manage New Project Introduction (NPI) sample shipping & related cost issue -Sustaining project OwnerContract review and internal processCommunicate and coordinate among function teams, manufacturing sites and customersOrganize the Business & Solution proposal to customer needs -Customer relationship managementBe proactive, passionate, independent, can deal with high pressureFulfill customer's requirement Show less

    • Nexperia

      Jul 2020 - now

      External Subcontractor management- Guide sub-contactors to meet supply chain compliance for operation security.- Manage process and coordinate on B2B system connection/ EDI set-up.- Weekly review key performance: On time delivery, capacity utilization for output target.- Monthly evaluate and publish customer FCST to external capacity commitment.- Monthly monitor key component safety stock for demand assurance.- Quarterly review production parameters: Capacity model, Cycle time, Yield rate. - Streamline communications and be effective to external partners.- Support project, standardization, continuous improvements.Internal Supply Chain management- Manage system setting aligning with external subcon actual capability to ensure quality planning result.- Upload capacity commitment on system for business planning.- Monitor PO releasing to ensure sales achievement.- Provide consultancy and supply chain solution to help operational efficiency.- Escalation handling and supply gap closure with superior cost deal.- Manage cross-department project communication for driving process improvement and collaboration.- Communicate new improvements/changes/fixes in process, systems and reports to Supply Chain Management community. Show less -Demand fulfillment /Order managementCoordinate activities to meet customer demands, including regular production, allocation product, from new product to old stock.Estimate customer FCST with supply capabilities to take tactical initiatives for improvement.Manage orders with the best supportable way and ensure compliance and controls including terms and condition.Manage VMI process and drive activities to achieve benchmark levels of delivery performance.- Account management /Customer maintenance Develop and maintain the relationship with the customer contacts Provide customers with prompt, early, accurate and optimal reply/information regarding supply status, production/ logistic issues, and complaints.-Cross function cooperationKeep the positive communication with counterparts in production sites, business groups and support teams at all time. Show less

      • Supply Chain Management for external manufacturing

        Sept 2022 - now
      • Customer Service Representative

        Jul 2020 - Sept 2022
  • Licenses & Certifications