Daniel Santiago

Experience

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  IDC

  Apr 2009 - Apr 2010

  Analyst

  As analyst in IDC Spain, I was responsible for delivering research and insights on Spanish ICT markets. My principal aims were help to provide clients with analysis of market dynamics and market forecasts, these aims included: market analysis, competitive analysis, case studies, end-user surveys, and market splits by vertical, company size, deployment model and other types of segmentation.

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  Medialab-Prado

  Jan 2010 - Jan 2011

  Mediator

  As a mediator and researcher at Medialab-Prado, the mediator & research team was responsible to create permeable processes to user participation related to new tech trends (3d printing, interactive walls, etc.), visualization, social interactions, and commons. We tried to become off-line the Internet culture.

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  LinkedTeams

  Jun 2011 - Apr 2013

  Product Owner and Business Analyst

  Product Owner and Business Analyst for Bespoke Software development projects. Spreading the BaaS concept to help businesses and NGOs stand out.Starting as Business Analyst, my role and scope changed to become Product Owner of a development team, doing pre-sales activities supporting the sales and marketing, and redefining processes to implement Scrum (Agile) in the organization.

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  Quint Wellington Redwood Iberia

  Apr 2013 - Dec 2015

  Senior Consultant

  As a Senior Consultant, delivering and managing Lean and ITSM projects for, mainly, IBEX35 companies, as well as developing the Innovation Management line of business for Quint Iberia.ITSM (Information Technology Service Management) services and projects such as implementing an ITSM office (Capacity, Configuration, Changes, Security, etc.), developing and updating IT Service Catalogues. Support the implementation of ITSM tools.Lean projects and services to Software development, Sales and optimizing Value Streams. Show less

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  Leaners

  Apr 2014 - Jun 2016

  Miembro del Advisory Board de Leaners Magazine

  Leaners Magazine is the nexus of entrepreneurship, technology and people. As Member of the editorial board, we were responsible of the magazine’s direction, content and tone.http://www.leanersmagazine.com/

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  Amadeus

  Dec 2015 - now

  As responsible for the Business Improvement in Amadeus Cytric Solutions, we are leading and co-leading initiatives related to Business Analytics and Lean/Agile:Scale Agile Transformation, based on SAFe®, transforming from the development area to the full organization.Customer 360 view: designing, defining, and implementing metrics and KPIs to have a holistic (360 degrees) of our customers in one single place. Also integrating some product, employee, and other relevant information.Continuous Improvement program in order to enable Corporations IT to the next level. Show less As an internal Business Process and Transformation manager, I have been delivering and managing projects to different Business Units and Functions.Enterprise Agility Program: since the inception of the Program analyzing organizations and implementing the SAFe® transformation accordingly to the business objectives: time to market, customer satisfaction, etc.Continuous Improvement Transformation: Lean Consultant to transform the way of working of teams and the department towards a more customer-oriented organization and continuous improvement mindset.Projects related to IT Service management: service catalog, IT/Business processes and similar IT projects. Show less

  • Cytric Easy Senior Product Manager

    Jan 2023 - now

  • Business Improvement Senior Manager at Amadeus Cytric Solutions

    Jan 2020 - Apr 2023

  • Business Consulting Manager at CEO Office

    Jan 2019 - Jan 2020

  • Manager at Business Process Transformation

    Dec 2015 - Jan 2019