Richard Lee

Experience

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  Chunghwa Picture Tubes Ltd.

  Jan 2001 - Jan 2005

  Global Quality Account Manager

  - Worldwide product quality representative to report quality performance and continuous improvement plan to customers (Dell Corp. and HP)- Leader of 6 Sigma projects to improve product quality in customer end- Lead and coordinate cross-functional teams to resolve worldwide quality excursions- Worldwide repair center management- Worldwide OEM factories (North/South America, Europe, Asia) visit to verify the defective product failure mode

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  Chi Mei Optoelectronics

  Jan 2006 - Jan 2010

  Global Quality Account Manager

  Role & Responsibility- Manage global product quality (Customer: Dell / HP) and drive factory and suppliers to improve product quality performance in worldwide market and in OEM assembly factory- Regularly review and interact with key customers (DELL & HP) on quality performance- Lead quality improvement activities to enhance product quality and achieve customer quality KPI- Lead and coordinate cross-functional teams to resolve worldwide quality issues- Manage global LCD panel repair center at US and Czech- Supplier Quality Management and drive supplier (driver IC and LED backlight) quality performanceKey Achievement- Reduce company worldwide quality defective return from ~2,500dppm to 90 dppm- Lead Chi-Mei to get award of DELL No.1 Best Quality Supplier in 2008- Drive IC suppliers to reduce EOS and ESD damage by refining the protection circuit Zobrazit méně

• 

  美商高通國際股份有限公司

  Jan 2010 - Jan 2014

  Quality Staff Manager

  R&R- Manager of Quality, in charge of design & development and manufacturing quality- Create the Quality Management System for new manufacturing facility- Monitor and control new processes stability by SPC- Conduct the internal process audits to drive continuously improvement - Manage and ensure New Product Introduction operation and quality to secure new product time to market- The Gate keeper of Product Life Cycle Management - The coordinator of process changes to identify and to validate the effectiveness of changes- Conduct the product component and system test plans- Qualcomm Anti-ESD expert to ensure all semiconductor processes are Anti-ESD protectedKey Achievement- Coach 3 DMAIC projects to improve process and product quality and to save total USD 654,000- Scale-up the Quality Management System from pilot lines to mass-production fab- Lead to certify ISO-9001 and ISO-14001 in 2012 for new facility Zobrazit méně

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  Golf Pride Grips, a Division of Eaton

  Jan 2016 - Jan 2018

  Senior Quality Manager

  Role & Responsibility- Manage of people worldwide quality function teams (Taiwan and Thailand teams)- Manage NPI processes/operations with cross-functional teams to ensure the quality of NPI - Review and prepare actions (PPAP and customer audits) complied with customer NPI requirements- Identify key quality risk and setup the quality pre-alarm system- Provide the quality guidance and best practices to global quality teams (Taiwan, Thailand and US)- Obtain ISO-9001:2015 certificate for Golf Pride Tainan Factory- Customer Service of worldwide Golf brand, Taylormade, Callaway, Ping, Dunlop, MizunoKey Achievement- Coach and lead 2 DMAIC projects in Taiwan and Thailand factories to reduce the COPQ by USD330,000 in 2017- Build up the interactive quality systems between Taiwan and Thailand sites Zobrazit méně

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  JiaHsin Co., Ltd.

  Jan 2019 - Jan 2022

  Director of Quality and ME

  R&R- Define company Quality and ME vision and strategies - Establish and organize high performance quality team by coaching and training - Lead the Task Force Team to resolve major product and process quality issues, customer quality complaints- Drive and execute the NPI qualification on time, and prevent batch quality issues in mass production- Develop quality activities to ensure Production and Product quality comply to quality requirements- Build up Best Practice Sharing Platform and Lesson Learn Database- Implement process automation to reduce the 25% of manpower and increase 20% of production efficiency - Enhance production automation and process optimization by new technologies such as IIoT- Inspire and coach teams of Problem Solving, Creativities Innovation and BrainstormingKey Achievement- Implement automation processes and deploy best practices to improve manufacturing efficiency 15% in 2020- Customer defect return reduced from 1,240dppm to 155dppm in 2020 Zobrazit méně

• 

  Tonic Fitness Technology Inc.

  Jan 2022 - now

  Senior Director Quality

  - Deliver world-class quality products throughout the duration of manufacturing life cycle- Lead quality team to assure a consistent process and drive in the tactical and strategic problem-solving processes- Establish a robust quality system aligning with the corporate processes and coordinated across different factories across the globe- Develop people and coach peers throughout the holistic quality processes, from incoming to shipping, mitigating risks and increasing efficiency in preventing and resolving issues- A multi-faceted position that focuses on Quality management and key quality operation strategies execution by and establishing quality team targets to cope with quality goals- Provide guidance to factory's quality operation, and collaborate with Operation & Engineering teams- Bridge the gap between corporate Quality targets and objectives and capabilities- Communicate regularly with stakeholders regarding the effectiveness of the quality management system and improvements being made in Taiwan operations- Oversee and ensure the effectiveness of the internal audit systems, the corrective and preventive action system, and the document control system Zobrazit méně