
Franklin Okafor
Production Assistant| Sales Personnel

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About me
Technical Sales Engineering |New Business Development and Management |Customer Services and Support|Key Accounts Management
Education

Anambra State University
-Bachelor of Engineering - BE Chemical Engineering
Experience

Jce Can Paints
Apr 2016 - Apr 2017Production Assistant| Sales PersonnelAccomplishments:-Assisted in the production of over 1,000 liters of varieties of paints ranging from texcoat, emulsion,matt, satin,e.t.c.-Teamed up with the marketing department to aid in creating public awareness of the company's paints.-Assisted the store personnel in restocking with newly produced paints and identifying paints that has exceeded its shell-life and take them out from the stock.-Carefully measured and took note of the right amounts of elements which are base pigment, solvents, binders, driers and extenders during the production of paints.- Sold over 100 gallons of paints being produced. Show less

Azukaego Ventures Limited
Jul 2017 - Feb 2018Sales Marketing Officer|Logistics PersonnelAccomplishments:-Marketing the newly built commercial and residential Buildings via advertising on social media platforms such as WhatsApp-Ensuring Seamless movement of building materials to building sites-Generating sales via new tenants

JOCAM NIGERIA LIMITED OFFICIAL
May 2018 - Oct 2022Technical Sales Engineer(Clemco and Graco business units)Responsibilites:-Building good customer relationship with clients-Follow ups on sales leads after submitting quotation so as to achieve a successful transaction.-Commisoning of purchased equipment on end user's site-Identifying a technical issue queried by the end user and offering a solution-Interfacing/co-operating with OEM technical team so as to recommend a suitable innovation(product) for end user's requisition.-Generating sales revenue achieving or/and surpassing the sales target.-End users sales visits so as to discuss the OEM innovations that will be beneficial to customer.-Updating my customer's CRM database frequently to keep tab of sales opportunities.-Conducting presentation at end user's site, training workshops, e.t.c.-Referring end users to product technical manuals to peruse for more solutions.-Innovating sales strategies-Developing new sales opportunities and businesses -Undergoing trainings to broaden my sales and products knowledge and servicing skills.- Identifying obsolete products and relay to end user the improved/modernized replacements(retrofits)-Engaging in Sales negotiation with potential customers and bargaining favorable price(s) suitable for both parties(I.e my employer and the potential customer) which results to successfully closed sales.-Explaining the functionality of a product and its impacts via the features, advantages and benefits(FAB)to the client's operation(s). Show less

Adeco Project Engineering BV West Africa Limited
Nov 2022 - Nov 2024Responsibilities:-Ensuring growth in sales volume via the OEM solutions such as Heuft(for inspection), Domino(for laser printing), RegalRexnord(for conveyor spares), KTR(for couplings), Ammeraal(for synthetic belts) and also deepening relationships with existing customers and acquiring new customers in the targeted markets(industries)- Provision of relevant technical support and Information that will increase/optimize the reliability, convenience and total cost of ownership of equipment/production lines of customers and these are achieved through after-sales supports such as equipment auditing, propsing of service agreements, retrofits and spares.-Preparing sales reports of the OEM solutions by collecting, analyzing and summarising sales information and application trends.-Assisting in the market research on products, markets and competition throughout west Africa.-Leading clients conversations through emails, mobile calls and in-person meetings-Developing sales proposals and strategies to drive sales process-Organizing and attending trade exhibitions, conferences and meetings. Show less
Senior Technical Sales Engineer
Jun 2024 - Nov 2024Technical Sales Engineer
Nov 2022 - Oct 2024

Bühler Group
Nov 2024 - nowService Sales Engineer(GP.BI.WF.AN Business Units Manager)Responsibilities:-Responsible for the customer service and sales in Special grains& pulses(GP), Biscuits(BI), Wafers(WF) and Animal nutrition(AN) business units -Sell service products (spare parts, service level agreements, retrofits, plant audits) and single machine products.-Develop and maintain sales materials and current product knowledge.-Establish, manage, and maintain current client and potential client relationships.-Prepare action plans and schedules to increase business activities in the assigned territory.-Identify sales prospects and contact these and other accounts as assigned.-Align and complement market activities together with existing Area Sales/Service Manager in the assigned territory.-Identify, handle, and resolve customer complaints/concerns.-Identify and understand customer needs. -Communicate new product and service opportunities and special developments gathered through field activity to the Supervisor.-Follow up on new leads and referrals resulting from field activity.-Ensure that client data in CRM is up to date.-Prepare presentations and proposals.-Participate in marketing events such as seminars.-Generate sales leads for equipment/plant business.-Implement the sales targets of the company in his market territory.-Optimum customer service and support. Show less
Licenses & Certifications
- View certificate

Customer Service: Handling Abusive Customers
LinkedInMay 2022 - View certificate

HPCF REACTOR 2 PLURAL- COMPONENT ELECTRIC & HYDRAULIC PROPORTIONERS
GracoFeb 2022 - View certificate

Creating Positive Conversations with Challenging Customers (2019)
LinkedInMay 2022 - View certificate

Sales Negotiation
LinkedInJun 2022 - View certificate

Building Rapport with Customers
LinkedInJun 2022 - View certificate

Sales: Handling Objections
LinkedInJun 2022 - View certificate

HPCF FUSION PROCONNECT DISTRIBUTOR TRAINING
GracoFeb 2022 - View certificate

HPCF REACTOR PLURAL COMPONENT PROPORTIONERS
GracoFeb 2022 - View certificate

REACTOR E-10 HP ONLINE CLASS
GracoMar 2019 - View certificate

Prepare Yourself for a Career in Sales
LinkedInMay 2022
Volunteer Experience
Public Relations Officer
Issued by Rotary International on Sept 2015
Associated with Franklin Okafor
Languages
- enEnglish
- igIgbo
- yoYoruba
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