Veronica Saucedo

Experience

• 

  Amtex Auto

  Dec 2013 - Oct 2021

  Online Sales Manager

  - Trained agents on customer service, state coverages, company system, and multitasking skills. - Monitor offices production and checked unsold quotes to follow up with customers and negotiate new rates.- Resolved customer complaints in timely manner resulting on satisfying the customers needs

• 

  Constitution General Agency

  Oct 2021 - now

  Sales Manager

  - Identify and engage additional agencies to expand our portfolio of business and financial accounts.- Conduct analysis on Loss Ratio, assessing risk levels associated with different zip codes.- Collaborate with external vendors to introduce innovative products aimed at enhancing our Loss Ratio.- Oversee sales activities and develop incentives to inspire agents to grow the number of policies.