Sanjot Singh

Delhi, India

+91 xxxx xxxxx

[email protected]

471 followers

Timeline
Jul 2022 - Sept 2023
System Engineer
Tata Consultancy Services
Current Company
Apr 2024 - now
Senior Technical Support Advisor
Concentrix
About me
Software Developer | Technical Support | Ex-TCSer
Education
- Vellore institute of technology
  2018 - 2022
  Bachelor of technology - btech electronics and communications engineering
  Activities and Societies: Led the Bhangra Team at VIT Dance Club in 2021, creating vibrant and unforgettable performances
Experience
- Tata consultancy services
  Jul 2022 - Sept 2023
  System engineer
  · Provided technical expertise to a State’s Registration Department.· Collaborated with cross-functional teams to maintain website reliability by understanding the client’s issues and providing escalation of the issue.· Worked as technical support to provide expertise using Ticketing tools, troubleshooting, to meet business needs of 334 Registration offices in the state.· Strong knowledge of customer-support standards and processes, including problem resolution.· Resolved customer complaints and concerns with strong verbal and negotiation skills. Show less
- Concentrix
  Apr 2024 - now
  Senior technical support advisor
  · Provided advanced technical support to US-based customers for issues faced with Azure Virtual Desktop.· Specialized in managing Remote Desktop Services (RDS) and RDS deployment in high availability configurations.· Provided support for Windows system components such as WinRM, WMI, Event Viewer and Remote PowerShell to fix the configurations and provide necessary prerequisites.· Provided support in setting up new print servers by leveraging Point and Print functionality, ensuring seamless printer deployment and user access.· Provided in-depth support for FSLogix profile management, addressing issues related to user profiles.· Supported MSIX package and MSIX app attach feature in Azure Virtual Desktop.· Assisted with Group Policy Management, ensuring secure and optimal system configurations. Show less
Licenses & Certifications
- Java and spring framework 6 and spring boot 3
  Udemy
  Jan 2024
  View certificate
- Build your skills in customer service
  Linkedin
  Apr 2024
- Matrix algebra for engineers
  Coursera
  Mar 2020
  View certificate
Honors & Awards
- Awarded to Sanjot Singh
  Team Representative | Certificate of Appreciation VIT Dance Club Apr 2022 🌟 Led the Bhangra Team at VIT Dance Club in 2021, creating vibrant and unforgettable performances that blended tradition with modern flair.👥 Fostered a positive and inclusive team culture, guiding members to achieve their full potential and promoting teamwork and discipline.💡 Choreographed high-energy routines and coordinated performances at competitions, events, and showcases, garnering accolades and recognition.🚀 Actively engaged with the VIT community and beyond… Show more 🌟 Led the Bhangra Team at VIT Dance Club in 2021, creating vibrant and unforgettable performances that blended tradition with modern flair.👥 Fostered a positive and inclusive team culture, guiding members to achieve their full potential and promoting teamwork and discipline.💡 Choreographed high-energy routines and coordinated performances at competitions, events, and showcases, garnering accolades and recognition.🚀 Actively engaged with the VIT community and beyond, organizing workshops and outreach programs to share the joy of Bhangra and cultural exchange. Show less
- Awarded to Sanjot Singh
  2nd place at Innoventure under E-Summit’21 (South India’s biggest entrepreneurial competition) International Startup Enrichment Tour Apr 2021 My team secured 2nd Place at INNOVENTURE an event organized by Entrepreneurship Cell, VIT, under E-Summit' 21- South India's biggest entrepreneurial competition held between 29th April and 2nd May 2021 where 468 participants from various colleges participated.The competition consisted of 5 rounds where our concepts of finance, crisis management, and behavioral economics were tested. In the last round, we were tasked to make a go-to-market strategy and present it in front of a panel of… Show more My team secured 2nd Place at INNOVENTURE an event organized by Entrepreneurship Cell, VIT, under E-Summit' 21- South India's biggest entrepreneurial competition held between 29th April and 2nd May 2021 where 468 participants from various colleges participated.The competition consisted of 5 rounds where our concepts of finance, crisis management, and behavioral economics were tested. In the last round, we were tasked to make a go-to-market strategy and present it in front of a panel of judges.The business competition helped me display my entrepreneurial prowess and business acumen.We won a cash prize of 3000/- as well as a Scholarship worth Rs 20,000 to a program called ISET, International Startup Enrichment Tour, a Business Conclave to be held in Singapore in the coming year. Show less