Experience

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  Coffee@friends

  Apr 2010 - Apr 2013

  Shift manager

  *Service Manager.*Shift Manager.*Employees Recruiter.*Inventory Management.

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  The open university of israel

  Apr 2013 - Aug 2014

  Project manager and director of volunteers.

  *Project Manager - creating and managing varies miles stones inside of students semester. *Responsible for creating and recruiting volunteers network.*Escorting new students in their first days in the university and provide them the information that they need.*Develop a new Innovate scholarship model for students that actually gave over 10 scholarships worth of 5000$.

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  The equalizer (non profit organization)

  Sept 2014 - Nov 2015

  District project manager

  *Responsible for building and maintaining a strong relationship between schools, volunteers and coaches. * Responsible for arranging big events that every month.http://league.org.il/he/%D7%93%D7%95%D7%91%D7%91-%D7%9E%D7%9C%D7%99%D7%A0%D7%A8%D7%A1%D7%A7%D7%99-%D7%9E%D7%A0%D7%94%D7%9C-%D7%9E%D7%97%D7%95%D7%96-%D7%94%D7%A9%D7%A8%D7%95%D7%9F-%D7%AA%D7%A9%D7%A2%D7%94/

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  Bank leumi בנק לאומי

  Nov 2015 - Nov 2016

  Digital back office banker

  • Digital Marketing For Bank leumi. my job was to increase the use of technology among our clients.• Helping clients at any aspect with their bank account.

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  Ness technologies | נס טכנולוגיות

  Dec 2016 - Mar 2017

  System integrator

  I was part of a wide nation project, that implements a new CRM system to a financial institution.My job was to learn the new system and implement and guide the workers on it.

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  Zoom analytics

  Mar 2017 - Apr 2020

  Zoom Analytics is a fast-growing company (SAAS) that helps The Marketer identify segments that don't convert well on the website and lets him re-target those specific segments with a custom offer while still on the website. ◆ Outbound Product - Initiated and led strategic, high-profile projects to product/market fit.◆ Salesforce Admin - Manage and develop new features for our CRM based on our company needs.◆ Data fervent - Collecting, modifying, and analyzing data on our users to improve our platform UI and UX. ◆ Google Analytics + Google tag manager - Responsible for creating GA and GTM guides for our clients, and building an annual work plan using GA data. Show less

  • Project Manager & Onboarding Team Leader

    Mar 2019 - Apr 2020

  • Senior Customer Success Manager

    Mar 2018 - Mar 2019

  • Customer Success Manager

    Mar 2017 - Mar 2018
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  Clika hr

  Apr 2020 - Aug 2020

  Product manager

  Clika-HR is an innovative and cutting-edge recruiting technologies company that provides the best experience and methods to recruit the next big stars.My role was:◆ Developed a product vision and strategy (research HR tech solutions, defined KPIs, etc.).◆ Built a product roadmap.◆ Write product requirement documents (using Jira).◆ Ran two-week agile sprints.Eventually, go live - https://www.clika-hr.com/

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  Commbox

  Aug 2020 - Oct 2021

  Project manager / product owner

  CommBox is the next-gen customer interaction center that enables companies to undertake a smooth transition from a classic call center to updated communication and automation at scale and in a simple way.◆ End-to-end project delivery - Manage over 30 projects simultaneously from onboarding to live.◆ Integration expert - Shaping high-profile features that reach tens of millions of users per day.◆ Product owner - Creating new features by conducting user research, defining user needs, initiating and prioritizing features◆ CRM Admin - Responsible for implementing HubSpot CRM in the organization. Show less

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  Deloitte

  Oct 2021 - now

  Product specialist

  Deloitte is the largest professional services network by revenue and number of professionals worldwide and is considered one of the Big Four accounting firms. Deloitte technology is one of the most innovative, fastest-growing technology companies.My role:◆ Design and implement GRC SAAS platforms Solutions (Sox, internal audit, etc.) for top SEC companies. ◆ Led internal audit projects.◆ Developing metrics for APC (applicative controls).◆ Agile project backlog master - creating tasks based on user stories and project requirements. Show less