John Bartels

Experience

• 

  Reber Machine

  Jan 2008 - Apr 2011

  Inspection/Shipping Agent

  Ensure parts are produced to specificationsRecord measurements of parts for future/customer referenceRework parts from inventory to ensure quality prior to shipping

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  Ball State Computer Technology Student Organization

  Aug 2009 - Dec 2009

  Networking Supervisor Fall

  Upgraded wiring for computer lab from Cat5 to Cat6 Ethernet cableSupervised work for Networking portion of Computer Technology Student Organization's Data Center ProjectSent out e-mails detailing the progress of the project as well as attempting to recruit other Computer Technology students to assist with the endeavor

• 

  Ball State University

  Jun 2010 - Jul 2011

  Graduate Assistant

  During the Summer of 2010, I performed research for the Applied Research Institute in order to assist in the development of a proprietary solution for a customer. After the summer of 2010, I began assisting with the process of development for this proprietary solution.

• 

  Genesys | Interactive Intelligence

  Aug 2011 - Apr 2014

  I managed a small team of engineers that tested the Interactive Intelligence CaaS offering and its associated architecture. Our team also validated new features for use in a CaaS architecture. I was responsible for the continuous setup, deployment, and testing of new or updated products to produce quality test plans that address current and foreseeable trouble areas.

  • CaaS Testing Group Manager

    Jan 2013 - Apr 2014

  • Functionality Test Engineer

    Aug 2011 - Apr 2014
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  Genesys | Interactive Intelligence

  Jan 2016 - now

  The R&D Test Engineer position encompasses several important tasks such as the discovery of system defects and weaknesses while effectively communicating their severity with the appropriate Developers, understanding technical requirements and creating test cases that define system functionality in terms of end-to-end user scenarios. This position also requires researching and implementing tools and technology that add efficiency to the testing of a product or feature, and designing, implementing, and monitoring longevity simulations using test harnesses to prove whether the system functions properly under load. Show less

  • R&D Test Engineer

    Apr 2014 - now

  • DevOps Testing Group Manager

    Apr 2014 - now

  • Team Lead | Sr. Platform Engineer, Test

    Jan 2016 - Jan 2017