Deep Enrich
Loreli C.
Customer Service Specialist
977 followers
Miami, Florida, United States
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About me
Onboarding Team Lead @ Reeco
Education
Florida International University
2018 - 2022Bachelor's degree
Florida International University - College of Business
2023 - 2024Master of Business Administration - MBA
Experience
Florida Power & Light Company
Feb 2020 - Jul 2020Customer Service Specialist
CTS Engineering, Inc.
Jul 2020 - May 2022Marketing and Outreach Coordinator
May 2021 - May 2022Commuter Support Specialist
Jul 2020 - May 2021
HubSpot
Jun 2022 - Feb 2023Support Engineer
Haku
Feb 2023 - Feb 2024Customer Experience Manager
Reeco
Feb 2024 - nowOnboarding Team Lead
Jan 2025 - nowManager, Customer Success
Feb 2024 - Jan 2025
Licenses & Certifications
- View certificate
Totango Campus: Success Sage
TotangoDec 2024
Power BI Essential Training
LinkedInMar 2024- View certificate
Customer success 101: Harvesting lifetime value
TotangoDec 2024 Accounting Foundations
LinkedInMay 2023- View certificate
Inbound
HubSpot AcademyMar 2024 - View certificate
HubSpot Reporting
HubSpot AcademyMay 2024 
Master of Business Administration
Florida International University - College of BusinessAug 2024
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