
Jerica Vistan
Paralegal Assistant

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About me
Global Quality Management Manager at Jollibee Foods Corporation
Education

University of Pennsylvania
2016 - 2016Short Course Financial Accounting 94.0%
Bulacan State University
2008 - 2012Bachelor’s Degree Communication and Media Studies Magna cum Laude
The University of Georgia
2020 - 2020Specialization Course Six Sigma 90
University of Pennsylvania
2015 - 2015Short Course (Online via Coursera) Marketing/Marketing Management, General
University of Pennsylvania
2017 - 2017Short Course via Coursera Operations Management and Supervision 91.4%
University of Pennsylvania
2017 - 2017Managing Social and Human Capital Business Administration and Management, General 95%
Experience

Dionisio & Tagulao Law Offices
Jul 2012 - Aug 2013Paralegal Assistant- Monitoring calendars; scheduling depositions;- Inputting information into file database;- Helps develop cases by maintaining contact with people involved in the case; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discoveryrequests; preparing responses to opposing counsel; generating status reports- Supports case preparation by preparing case summaries and materials for mediation conferences; preparing pleadings; monitoring and obtaining discovery responses- Enhances trial proceedings by organizing evidence; preparing exhibits; scheduling witnesses; ensuring that witnesses are ready when needed;- Conducting research in legal matters Show less

Jollibee Group of Companies
Oct 2013 - nowStore / Restaurant Quality Auditor• Conduct actual / onsite store visits and quality audits based on organization’s systems and SOPs• Assess stores’ compliance on regulatory and statutory requirements pertaining to quality and food safety• Issue and monitor CAR-CAPA systemISO Lead & Internal Audit Lead• Responsible for the management and administration of the ISO 9001:2015 Quality Management System• Coordinate Management Review Meetings• Coordinate, schedule & manage Internal Audits• Maintain control of ISO documents and assure their continued accuracy• Instruct, coordinate and train employees to adhere to ISO standards and general quality principles• Provide status of ongoing issues, projects and communicate progressDocument Control System Lead• Develop the document management plan and update it, as needed• Manage organizational documentation through the document life cycle• Maintain organizational documents and the document management system• Ensure that organizational documents go through a documented and approved review-and-approval process before being stored• Ensure that internal controls are in place and are functional• Ensure the security, accessibility, and proper distribution of organizational documents• Help develop and enforce documentation design, review, and storage guidelines• Plan and conduct meetings and presentations related to document managementProcess Excellence Team Member• Project Management• Value Stream Mapping• Process Mapping• Enterprise Architecture Set up Show less Internal Quality Auditor ISO 9001:2015• Evaluate production processes for compliance with quality requirements• Assist in development of audit plans, audit schedules• Participate in quality audits• Identify processes, situations, etc., where organization is meeting requirements, as well as • Identify opportunities for improvement• Assist audit team in developing audit reports; present audit reports to top management, as needed• Assist with follow-up audits, as required• Provide timely and accurate reviews of customer corrective action and closure Show less Vice President Support• Maintains calendar and scheduling• Screen calls, take messages, respond to inquiries and requests for information as directed; Research, filing, document preparation as directed.Admin Lead / Head• Over all admin in-charge in the division (supervising three admin assistants)• Schedules and coordinate meetings, appointments and international travel arrangements for the Vice Presidents and Leadership team• Consolidates and proposes annual budget• Monitors budget – expense – savings monthly and yearly• Support Records Management program; identify and process documents for archiving or destruction; maintain and keep current all safe deposit box contents.Employee Engagement Champion• Schedules and organizes division activities like General Meetings, Annual Operating Planning, Trainings and seminars• Conducts annual Employee Satisfaction Survey within division• Assists in recruitment: prepare pre‐recruitment information and schedule, schedule interviews, process incoming applications.• Assists in new hires division orientationWorkplace Management• In charge of 5s compliance in the division • Maintains a wide‐variety of office equipment including copiers, fax machines, scanners, computer• Manages office consumables including office supplies, training supplies, printer and copier supplies, stationary, etc.• Requisitions and monitoring of fixed assets Show less
Global Quality Manager
Oct 2022 - nowGlobal QM Assistant Manager (Quality Management)
Oct 2019 - Oct 2022Quality Management Officer
Oct 2017 - Oct 2022Quality Management Specialist
Jan 2015 - Oct 2017Executive Assistant
Oct 2013 - Apr 2017
Licenses & Certifications
- View certificate

Building Change Capability for Managers
LinkedInApr 2021 - View certificate

Design Thinking: Understanding the Process
LinkedInMar 2021 - View certificate

Brain-Based Elearning Design
LinkedInApr 2021 - View certificate

Elearning Essentials: Instructional Design
LinkedInApr 2021 - View certificate

PowerPoint: Creating an Infographic
LinkedInApr 2021 - View certificate

Strategic Thinking
LinkedInApr 2021 - View certificate

PowerPoint: Designing Better Slides
LinkedInApr 2021 - View certificate

Design Thinking: Customer Experience
LinkedInMar 2021 - View certificate

How to Make Strategic Thinking a Habit
LinkedInApr 2021 - View certificate

Learning Design Thinking: Lead Change in Your Organization
LinkedInMar 2021
Honors & Awards
- Awarded to Jerica VistanMagna cum Laude Bulacan State University Apr 2012
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