Fernando V.

Fernando V.

Internship

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location of Fernando V.Brooklyn, New York, United States

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  • Timeline

  • About me

    Director Customer Listening at American Express

  • Education

    • Tecnológico de Monterrey

      2000 - 2005
      Major in Mechanical Engineer with a Minor in Electrical Engineering Mechanics, Electrical, Thermodynamics
    • Politecnico di Torino

      2002 - 2003
      Mechanical Engineer Mechanics, Thermodynamics,

      Activities and Societies: CUS Torino One year of studies as a Foreign Exchange Student

  • Experience

    • Elliptec Resonant Actuator AG

      Jul 2004 - Dec 2004
      Internship

      I worked on the design of mechanical components and programming of production robots to allow the improvement piezoelectric motor production.

    • Praxair Mexico

      Jul 2005 - Aug 2010

      Design and Construction of Air Separation Plants. Design of process piping for Air Separation Plants

      • Project Manager

        Feb 2006 - Aug 2010
      • Mechanical Design Engineer

        Jul 2005 - Jan 2006
    • Jemena

      Nov 2010 - Jul 2011
      Project Engineer
    • American Express

      Jul 2011 - now
      • Director Customer Listening

        Sept 2016 - now
      • Manager Business Planning & Insights

        Apr 2015 - Aug 2016
      • Business Manager

        Nov 2013 - Mar 2015
      • Project Specialist

        Jul 2011 - Oct 2013
  • Licenses & Certifications

    • Customer Experience Expert

      Qualtrics
    • Project Management Professional (PMP)

      Project Management Institute
      May 2008
  • Honors & Awards

    • Awarded to Fernando V.
      2019 Chairman Award American Express Jan 2019