
Shiva Shankar M S
Operations Team Member

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About me
Customer Service Management | Digital Marketing | Business Development
Education

Manipal Academy of Higher Education
-Post Graduate Diploma Sports Communication CGPA: 7.58
Navy Children School
-
Crandall University
-Master of Management
Bharathiar University
-Bachelor of Business Administration - BBA First class
Experience
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Bayside Sports (India)
Nov 2018 - Dec 2018Operations Team MemberContributed to the marketing and operations teams of Bayside Sports India.Worked in collaboration with The Master's Games Academy (TMGA) for the promotion and operation of a cricket camp.Played a key role in executing marketing strategies to enhance camp visibility.Assisted in operational tasks to ensure smooth functioning of the cricket camp.Gained hands-on experience in sports event coordination and promotion.Participated in cross-functional teamwork for effective campaign implementation.Contributed to the coordination and operations of various events, including volleyball tournaments, cricket tournaments and sports-themed birthday parties. 部分表示

Football Club of Mumbaikars
Apr 2019 - May 2019Administrative InternManaged logistics and operations as the Team Manager for the U-17 boys' football team.Organized football camps to enhance players' skills and foster team cohesion.Coordinated football selection trials to identify and recruit talented players for the club.Assisted in strategic planning for the football tournament, ensuring smooth execution.

Sportz Interactive
Jun 2019 - Aug 2019Social Media CoordinatorIntegral part of the content management team for the Indian Super League (ISL).Crafted engaging short-form content, serving as captions for Instagram, Twitter, and Facebook.Contributed to building a dynamic online presence for ISL through creative and impactful messaging.Had the opportunity to cover international football matches for Team India.Played a key role in enhancing social media engagement and interaction with fans.

Star TV Network
Oct 2021 - Aug 2022Digital CommunicationLed the conceptualization, planning, and execution of marquee tournaments, including IPL, ISL, PKL, PL, F1, and Wimbledon.Orchestrated engaging digital campaigns to enhance the online presence of major sporting events.Managed agencies and collaborated with content partners across diverse digital platforms.Spearheaded the creation of timeless engagement content for Dec 2021 and Jan 2022.Developed fun and creative content strategies resulting in increased reach and engagement.Ensured seamless coordination with internal teams, agencies, and external stakeholders.Played a pivotal role in elevating the digital experience for renowned sports events.Contributed to the success of high-profile campaigns, enhancing brand visibility and audience interaction 部分表示

INFINIMINDS
Sept 2022 - Dec 2022Accounts Receivable AssociateResponsibilities:Managed accounts receivable processes, ensuring accurate and timely invoicing and payment collection.Utilized Excel for efficient tracking and organization of financial data.Fostered positive customer relations through effective communication and issue resolution.Successfully handled dual projects concurrently:Independently spearheaded one project, demonstrating strong individual initiative.Collaborated with a team of 3 in executing another project, showcasing effective teamwork skills. 部分表示

Lakshyan Academy of Sports
May 2023 - May 2024Customer Relations Executive
Licenses & Certifications
- View certificate

Sports and Society
CourseraDec 2020 - View certificate

Social Norms Social Change
CourseraJun 2021 - View certificate

Integrated Marketing Communications
CourseraOct 2020 
Advanced Food Safety Certificate Program
SafeCheck Learning & CertificationSept 2024
Languages
- enEnglish
- hiHindi
- maMalayalam
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