Ryan Collie

Experience

• 

  Symcol Technology

  Jul 2013 - Aug 2013

  Computer Technician

  Performed software and hardware repairs on mobile and desktop computers.

• 

  Bahamasair Holdings Ltd.

  Jun 2016 - Sept 2016

  IT Support Technician

  Performed hardware and software repairs on desktop computers.Provided technical support to coworkers in various departments.Set up systems to be used in daily operations.Set up video conferencing equipment.

• 

  Acadia University

  Jul 2017 - Aug 2020

  Security Staff

  Provided security detail for events on campus.Provided traffic direction for events on campus. Patrolled premises to ensure safety of students and visitors on campus.Performed security dispatching duties, ensuring clear and effective communication. Prepared reports about incidents as they occur on campus.Supervised teams of up to 11 staff members when assigned as captain.

• 

  Staples Canada

  Aug 2017 - Jun 2023

  Provide customer service in the electronics, office supplies, and furniture departments. Provide consultation to customers looking to purchase electronics. Provide tech solutions to customers through sales. Regularly use a ticketing system to facilitate computer repairs for customers.Troubleshoot hardware and software issues on various devices.Provide tech services including, but not limited to, hardware and software repairs, part installation, system setups, system maintenance, and software installation. Stock shelves.Contribute to general cleanliness of store. Show less

  • Technology Consultant

    Sept 2021 - Jun 2023

  • Technology Sales Associate

    Aug 2017 - Sept 2021
• 

  NS Sandboxes Creativity and Innovation Bootcamp

  Apr 2019 - May 2019

  Participant
• 

  Cable Bahamas Ltd.

  Jan 2024 - now

  NOC Support Analyst