Kiley Barz

Experience

• 

  Paychex

  Apr 2007 - Jun 2013

  Assures proper data transmission, accurate premium calculation, billing and collection Decision making on clients that we should retain versus high risk clientsWork closely with insurance carriers via phone, e-mail, and websitesCoordinates information between Paychex Insurance Agency, Paychex branches, clients and insurance carriersProvide customer service to our clientsAssist in client issue resolution and research Special projects as assigned Enroll clients on our Workers’ Compensation Payment ServiceEnroll clients on our Disability Payment ServiceMaintain over 600 client accountsWork closely with state agencies via phone, e-mail, and websitesProvide customer service to our clients through a phone queueAssist in client issue resolution and research Special projects as assigned Electronically file documentation received from various Paychex locationsMail coordinator for all returned mailProcess Direct Deposit Requests for clients using their Flexible Spending AccountsTeam representative for our Employee Advisory CouncilCross-trained on various other roles in the HR department to assist during busy times

  • Implementation Coordinator

    Mar 2012 - Jun 2013

  • Insurance Agency Specialist III

    Aug 2009 - Mar 2012

  • Insurance Agency Specialist II

    May 2008 - Aug 2009

  • HRS Specialist I

    Apr 2007 - May 2008
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  The Landmark Group of Brighton, Inc.

  Jun 2013 - Feb 2015

  Account Representative
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  Paris-Kirwan Associates, Inc

  Feb 2015 - now

  Account Assistant