Jeff Walker MPS, PMP, CSM

Experience

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  Delta Technology

  Feb 1997 - Apr 2000

  Senior Technology Project Manager

  Successfully managed small, medium and large scale, projects for Delta’s headquarters and at airports in Delta Airlines network of airport facilities. Created project plans; WBS, charter, schedule, communication, risk and issues, control and closure. Tracked and maintained project budgets. Gathered and reported status and updates of project plan. Directed resources, coordinated and ensured all efforts of project. Provided consultation to customers on technical issues. Conducted site surveys, created work orders and cost estimates. Determined requirements for installation, upgrades, or removal of hardware, software, peripheral and network equipment. Planned for equipment capacity and manage infrastructure requests by coordinating with external groups. Managed the development, installation and maintenance support of complex systems by interfacing with internal and external groups, vendors and customers. Managed field service technicians for deployment of desktop solutions. Show less

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  U.S Navy

  Jan 2000 - Jan 2006

  IT 2
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  Cingular Wireless

  Dec 2001 - Oct 2007

  IT Project Manager

  2001 – 2006 Senior IT Project Manager· Provided Project Management expertise for the development of Enterprise Retail System Applications and eCommerce projects managing software development projects. · Directed all liaison functions with Business Strategies, Project Management Office, Architecture, and other development organizations. · Negotiated project schedules, resources and function inclusion; followed a full SDLC process which included creating project charter, scope documents, design docs, requirements docs, WBS, execution plans, communication plans, test plans, implementation/integration plans, project closure and lessons learned. · Facilitated and validated development of business requirements. · Created and maintained project schedule using Microsoft Project; tracked and controlled all aspects of project activities through implementation. · Developed and documented process improvements; updated stakeholders on budget, status, issues and risks. · Facilitated status meetings with project team members and executive management; managed issues and risks.· Wrote and managed technical requirements. · Acted as primary liaison between customers and development teams. · Mentored project assistants and business analysts striving to become project managers.Release Project Manager· Provided project coordination of multiple retail application projects for major quarterly releases.Performance Test Project Manager· Managed systems engineers, managed a bank of servers used for deploying test environments for enterprise applications. · Created and managed project schedule and application priorities with business units throughout the company· Managed the setup, installation and testing of enterprise applicationsImplementation Project Manager Show less

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  TEKsystems

  Sept 2007 - Feb 2008

  IT Project Manager Consultant (General Dynamics)

  Managed a conversion project to implement the Department of Defense (DoD) information assurance certification and accreditation process (DIACAP) for authorizing the operation of DoD information systems consistent with the Federal Information Security Management Act (FISMA). This project provided visibility and control of the implementation of information assurance capabilities and services, the certification and accreditation process, decisions authorizing the operation of DoD information systems, including core enterprise services and web services-enabled software systems and applications, an enterprise process for identifying, implementing, and managing information assurance capabilities and services for all DoD owned or controlled information systems. Show less

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  AllStaff Technical Solutions

  Sept 2008 - Jan 2009

  IT Project Manager Consultant (Lockheed Martin)

  Managed a desktop deployment project for the Army Corp of Engineers. Maintained relationships with Regional Information Officer and Customer Relations Manager, coordinated delivery of all material, managed workflow of refresh, ensured user software and hardware matches work order, managed daily workflow of Dell technicians, managed all issues, provided specified/required reports and reporting, managed schedules and reschedules, documented progress, identified completed refreshes, worked with Pre and Post Refresh team to resolve problems and anomalies, attended Commander’s daily refresh meeting. Show less

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  Teksystems @ Triserv Alliance

  Jan 2009 - Aug 2009

  IT Program Manager

  A startup organization owned and funded by seven Blue Cross & Blue Shield companies within the south, aimed at the pursuit of a $30B Department of Defense contract to provide access to healthcare services for enlisted, retired and dependants of our country's military men and women.Managed the Enterprise Information Program for a government health care system which included; the construction of an Integrated Constituent Portal, an ESB (Enterprise Service Bus) and a Data Warehouse. Also responsible for coordinating the IT related efforts for a provider management system, claims processing system, billing system, customer service system, internal operations system and a medical management system for a health care management company. Responsible for the coordination across system programs/projects; indentifying and managing cross dependencies and tracking milestones, risks and issues, contract administration, staff hiring and management. Responsible for the oversight, administration and delivery of IT related projects. Ensured the Program Management Standards were being adhered to within the delivery of program/projects. Monitored scope and work breakdown structures for timeliness, completeness, conflicts and risks. Maintained the Program’s Master Schedule of all deliverables to identify integration points (both inter and intra-program) and potential points of conflict. Monitored, tracked and reported program/project financials performing a fiduciary responsibility with the Program Team. Show less

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  TekSystems @ Cahaba GBA

  May 2010 - Dec 2010

  IT Project Manager

  Cahaba GBA manages goverment Health care benefits. A Blue Cross Blue Shield associated company.Managed a multi-tier architecture and Web portal development project through full SDLC. The project was designed to improve the customer service experience for CMS Medicare/Medicaid providers requesting claims, eligibility and other workflows for patients. Consisted of ASP.Net web portal, Web Sphere application infrastructure (application server, MQ) on AIX platform and DB2 Database. Managed Pega workflow development.Managed a balanced scorecard metrics project for individual performance pay incentives ,using PeopleSoft for objectives and payment workflow and SAS for reporting purposes. Mentored junior project managers on technology projects. Show less

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  Northrop Grumman Corporation

  Dec 2010 - Feb 2012

  Technical Project Manager 3 The Centers for Disease Control (CDC)

  Senior level Project Manager leading multiple, simultaneous, medium to large sized, Web-based application development projects at the Centers for Disease Control (CDC) in Atlanta. Duties: Scope, plan, develop, organize, and manage IT projects. Defining and developing project plans, conducting cost/benefit analyses and risk assessments, monitoring and reviewing project progress, serving as a tactful and diplomatic liaison with customers, adjusting schedules and plans as necessary, identifying and resolving issues, and obtaining user acceptance of completed products/services. Ensuring technical proficiency and productivity of project staff and the quality of project deliverables. Assisting in defining requirements. Pushing projects to completion. Facilitating groups of people, and managing multiple objectives and expectations of direct and indirect customers. interfacing with various levels of CDC management personnel to define business requirements and working with other team members to translate requirements into technical solutions. Show less

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  American Cancer Society

  Feb 2012 - Feb 2015

  Mission and Events Lead (IT Applications Manager)

  •Lead a team of IT professionals who develop and enhance workplace solutions•Consult with 3rd party tech providers in design, development and integration of complex business applications•Manage 3rd party vendor resources and deliverables•Provide oversight and technical expertise to projects•Analyze incoming requests and provide development estimates for ROI•Oversee application development life cycle activities•Manage stakeholder relationships•Identify opportunities for information systems and technologies to improve business processes•Review and or develop conceptual solutions and provide recommendations based upon existing IT assets and architectures•Review and advise on purchases of hardware and software•Work with PM’s to define technical resources and tasks•Assist in proposal writing and defining scope of new projects Show less

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  TriZetto, A Cognizant Company

  Feb 2015 - Jun 2016

  Senior Project Manager, Consulting Services

  QNXT ImplementationsManage projects, develop and direct technical project teams through all phases and activities of the project life-cycle process Manage resource assignment and tracking to the project plan and project schedule in coordination with the line of business resource managersManage the Project Budget with overall budget accountability.Collaborate with the finance department and various functional managers to ensure project budgets are properly estimated and controlled; provides overall financial recommendations, and develop controls and measurements to monitor progress. Provide Finance with monthly accruals and forecasts by the due date established by Finance using the tools developed by Finance.Determine Project goals and priorities with management, program manager and/or project sponsorsCreates all project planning documentation and follows all Client Defined processes.Manage and communicate a clear vision of the projects objectives, and motivate the cross functional project team to achieve them; create a project environment that enables peak performance by the entire team.Establish and publish clear priorities among project activities. Coordinate team activities to meet project milestones. Show less

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  MARTA (Metropolitan Atlanta Rapid Transit Authority)

  Jun 2016 - Feb 2017

  Acting PMO Manager

  Provided leadership, organization and coordination to support the PMO’s key activities, encompassing program planning, governance and project management. Ensure all projects administered by the PMO adhere to the best practices and standard approaches for program and project management.Responsibilities:Supervising and leading the program and project staff to oversee the impacts and interdependencies between projects. Ensure delivered projects meet design specifications, quality standards, and are completed in a timely manner.Own the master schedule that tracks and reports on implementation efforts. Consolidate all project and program level milestones and dependencies.Assist with reviewing all necessary work plans. Ensure related project management documentation are completed in sufficient detail to provide for adequate management and controlIdentify, analyzes, responds to and monitors project risks; determines prioritization of Program risks; maximizes the probability and impact of positive events and minimizes the probability and impact of adverse eventsMaintain a comprehensive Issue, Risk, and Decision documentation, as they relate to project timelines and co-dependencies, and coordinate solutions development. Maintain documentation of changes to scope, timelines, milestones, and deliverables, and identify dependency implications.Providing both verbal and written communications regarding project status, risks and issuesManage change and promote the continuous improvement of project management related processes.Directly manage high profile projects as required. Show less

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  Conduent

  Feb 2017 - Mar 2020

  Program Director
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  Defense Contract Management Agency (DCMA)

  Mar 2020 - Mar 2025

  Lead IT Program Manager
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  Traveling and Golfing

  Apr 2024 - now

  Retired

  Waking up and doing whatever the hell I want!