Deep Enrich
Fernanda Tamayo Ochoa
633 followers
Dublin, County Dublin, Ireland
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About me
Customer services specialist, Sales, Onboarding, Key Account Manager
Education
Regio Country
-
Universidad Anahuac
2013 - 2015Lic. Administraciòn Turistica
Universidad de Monterrey
2011 - 2013
Dublin Business School
2021 - 2022Maester of Business Administration -MBA Business Administration and Management, General
Experience
Hotel Fiesta Americana Mérida
Jan 2015 - Jun 2017• Managed budgets over £15,000 for weedings, xv party, meetings, and conferences events attended by up to 450 guests.
Meeting and Events Sales Coordinator
Jan 2016 - Jun 2017Front Desk Receptionist
Jan 2015 - Aug 2016
Yucatan country club
Jan 2016 - Aug 2016Relaciones públicasManejo de redes sociales Gestión de clientes Venta de espacios publicitarios Difusión de eventos Manejo de revista Estudió de calidad en los servicios mediante encuestas Asistencia a eventos
Fleet Complete México
Mar 2018 - Jan 2022• Developed SLA accounts, fostering exceptional working relationships to increase long-term client retention, increasing sales by 27.27 %.
Enterprise Relationship Management
Jun 2018 - Jan 2022Executive Assistant
Mar 2018 - Jun 2018
Press Up
Jul 2021 - Feb 2024Duty Manager
KSG
Feb 2024 - Nov 2024Team Manager
Clayton Hotels
Oct 2024 - nowFood And Beverage Supervisor
Licenses & Certifications
Sales
HubSpotSept 2022- View certificate
Leading a Customer Service Team
LinkedInMay 2022
- View certificate
Advanced Business Development: Communication and Negotiation
LinkedInMay 2022 - View certificate
The Science of Selling: Proven Strategies to Close the Deal
LinkedInMay 2022
Languages
- esEspañol
- inIngles
- spSpanish
- enEnglish
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