Fernanda Tamayo Ochoa

Fernanda Tamayo Ochoa

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location of Fernanda Tamayo OchoaDublin, County Dublin, Ireland

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  • Timeline

  • About me

    Customer services specialist, Sales, Onboarding, Key Account Manager

  • Education

    • Regio Country

      -
    • Universidad Anahuac

      2013 - 2015
      Lic. Administraciòn Turistica
    • Universidad de Monterrey

      2011 - 2013
    • Dublin Business School

      2021 - 2022
      Maester of Business Administration -MBA Business Administration and Management, General
  • Experience

    • Hotel Fiesta Americana Mérida

      Jan 2015 - Jun 2017

      • Managed budgets over £15,000 for weedings, xv party, meetings, and conferences events attended by up to 450 guests.

      • Meeting and Events Sales Coordinator

        Jan 2016 - Jun 2017
      • Front Desk Receptionist

        Jan 2015 - Aug 2016
    • Yucatan country club

      Jan 2016 - Aug 2016
      Relaciones públicas

      Manejo de redes sociales Gestión de clientes Venta de espacios publicitarios Difusión de eventos Manejo de revista Estudió de calidad en los servicios mediante encuestas Asistencia a eventos

    • Fleet Complete México

      Mar 2018 - Jan 2022

      • Developed SLA accounts, fostering exceptional working relationships to increase long-term client retention, increasing sales by 27.27 %.

      • Enterprise Relationship Management

        Jun 2018 - Jan 2022
      • Executive Assistant

        Mar 2018 - Jun 2018
    • Press Up

      Jul 2021 - Feb 2024
      Duty Manager
    • KSG

      Feb 2024 - Nov 2024
      Team Manager
    • Clayton Hotels

      Oct 2024 - now
      Food And Beverage Supervisor
  • Licenses & Certifications

    • Sales

      HubSpot
      Sept 2022
    • Leading a Customer Service Team

      LinkedIn
      May 2022
      View certificate certificate
    • Advanced Business Development: Communication and Negotiation

      LinkedIn
      May 2022
      View certificate certificate
    • The Science of Selling: Proven Strategies to Close the Deal

      LinkedIn
      May 2022
      View certificate certificate