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Sandeep Vats

Sandeep Vats

Soft Skills Trainer

Followers of Sandeep Vats103 followers
location of Sandeep VatsGhaziabad, Uttar Pradesh, India

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  • Timeline

  • Skills

    Teaching
    Microsoft office
    Teamwork
    Microsoft word
    Management
    Research
    English
    Team management
    Analysis
    Project planning
    German language

  • About me

    Head Of Business Development at LRS CREATIONS

  • Education

    • IMS GHAZIABAD

      2006 - 2009
      Bachelor of Computer Applications- BCA Computers Ist Division

    • New Lancers Convent School

      1998 - 2006
      Intermediate

      Activities and Societies: plays and debate team I completed my 10th and 12th from here.

    • Dr. A.P.J. Abdul Kalam Technical University

      2010 - 2012
      Master of Business Administration - MBA Human Resources Management and Services

  • Experience

    • Lord Shiva Institute

      Jan 2013 - Jan 2017
      Soft Skills Trainer

      Take sessions of the students pursuing higher education. Make them affluent in verbal and writing skills.

    • Mukesh Sharma Contractor-Manpower Supplier

      Jan 2017 - Jan 2022

      Handled a team of 25 resources modulated them in accordance with the organization requirements during high time of events. Worked with international clients on the site of F1 track. Worked as a technical support engineer on the site of Jaypee Industry. Taken care of on site IT components installation and maintenance

      • Team Lead

        Jan 2018 - Jan 2022

      • Technical Support Engineer

        Jan 2017 - Jan 2018

    • Tech Mahindra

      Jan 2022 - Mar 2023
      Senior Technical Associate

      Senior technical associate with a diverse experience of 6 years in providing support and solution to end users.

    • HCLTech

      Mar 2023 - now

      Working as Lead Specialist taking care of CSAT, IT support, service delivery, and handling the global team for Manila, Carry, and India

      • Team Lead Specialist

        Jan 2024 - now

      • Specialist

        Mar 2023 - now

  • Licenses & Certifications

    • ITIL® 4 Foundation: Key Concepts of Service Management

      Skillsoft
      Jun 2023
      View certificate certificate

    • Certified People Manager

      HCLTech
      Mar 2025

    • Ielts

      British Council
      Aug 2018

    • Key Concepts and the Four Dimensions of Service Management

      Skillsoft
      Jul 2023
      View certificate certificate

    • Agile concepts- Value Driven Delivery

      Skillsoft
      May 2023
      View certificate certificate