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Andri Pratama

Andri Pratama

BSS O&M engineer

Followers of Andri Pratama334 followers
location of Andri PratamaBayan Lepas, Penang, Malaysia

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  • Timeline

  • About me

    Technical Support Specialist at Dell Technologies

  • Education

    • Politeknik Ganesha

      2010 - 2013
      Bachelor of Technology (B.Tech.) , informatics engineering informatics engineering Diploma

      computer networking, programming,

    • SMK Telkom sandhy putra

      2007 - 2010
      Engineer's degree Computer Systems Networking and Telecommunications SMK

      Computer and networking enginering

  • Experience

    • INDOSAT

      Nov 2010 - Sept 2012
      BSS O&M engineer

      RESPONSIBILITIES:-, Troubleshooting and maintence BTS and TRS for NSN equipment-,Commsioning Siemens (2G), Flexi Edge (2G) , FMR (2G,3G) , Flexi Packet Multiradio Hub800-,Upgrade capacity 2G and 3G FMR-,Crossconect E1-,Remote BSC and OMS to check ,monitoring and troubleshooitng BTS 2G,3G and TRS-,Upgrade /Inject capacity license transmision-,maintence and troubleshooting Genset ,ATS and AMF-, Troubleshooting and maintence rectifier (Hariff)

    • Telkomsel

      Sept 2012 - Feb 2014
      FIeld office assistant

      RESPONSIBILITIES:-,Troubleshooting and maintence BTS and TRS for Ericsson equipment-,Crossconect E1 -,Moving and create E1 on Minilink TN,CN,E.-,Troubleshooting and maintence rectifier (Hariff)-,Clearing Alarm A1 and A2 for RBS equipment

    • Nokia

      Feb 2014 - Mar 2016
      Quality Inspector

      NSN-Indosat Project MBS Medan 2014 ,North Sumatera,Indonesia-Supervise the subcontractor to install BTS based on MOP and SOP-Integration Nokia BTS(GSM,DCS,3G,U900)-Take the site supervision Checklist after integration.-Pre-Atp with Subcontractor-Clearing Alarm BTS(GSM,DCS,3G,U900) to make MCR exit.-Able to troubleshooting via remote BSC and remote RNC(OMS)-Commisioning ,integration and troubleshooting Flexi Packet Multiradio (Hub800,A1200,A2200)NOKIA-Smartfren LTE project Medan 2015,North Sumatera,Indonesia-Supervise the subcontractor to install BTS based on MOP and SOP-Integration FDD & TDD Nokia E-Node B-Take the site supervision Checklist after integration.-Pre-Atp with Subcontractor-ATP with customer Show less

    • Nokia

      Mar 2017 - May 2019
      Field Manager

      -Delivering project end to end such as : a. Implementation Sync Master b. Implementation BTS and transmission system c. Implementation Site Router d. Implementation Network Monitoring e. Implementation BSC and RNC f. Dismantle Site .- Leading Sub- Vendor in National Project .- Monitoring and support progress from PO release until closing . - Reporting and GAP analysis to customer .

    • Dell Technologies

      May 2019 - now

      -Support Troubleshooting and resolution for Dell Server, Dell Networking, and Dell Storage -Remote Diagnostic for Laptop and Desktop DELL Product-Follow up with customer to solve the problem with DELL Product-Assist customer for troubleshooting

      • ISG Technical Support

        Jul 2021 - now

      • Technical Support Engineer

        May 2019 - Jun 2021

  • Licenses & Certifications