PATRONI DCOSTA

Experience

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  NATIONAL COLLEGE OF PHARMACY

  Jan 2004 - Nov 2004

  LECTURER

  Teaching, career guidance.

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  Ranbaxy

  Dec 2004 - Oct 2005

  MEDICAL SALES REPRESENTATIVE

  Meeting the doctors, executing marketing activities, target achievement, chemist visits, sales presentation.

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  Aster DM Healthcare

  Feb 2006 - Oct 2011

  UNIT MANAGER

  Managing & motivating the team, forecasting the sales, ensure right merchandize, maintain optimum inventory, expired product management, extended customer service is offered.

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  Life Pharmacy

  Nov 2011 - Nov 2013

  Retail Area Manager

  · Directed daily operations of 20+ retail stores, fostering a culture of excellence and customer satisfaction.· Achieving considerable growth, executed the marketing activities, being part of the elite management team, instrumental in all major strategies & planning· Analysed sales data to identify opportunities for growth and areas for improvement, adjusting strategies accordingly.· Engaged with community events and initiatives, enhancing the brand's local presence and customer base. Show less

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  Lifeline Healthcare UAE

  Jan 2014 - Jan 2016

  General Manager-Pharmacy

  · Planned & coordinated the daily operations related to pharmacy department.· Head of the team while achieving the prestigious JCI accreditation for the Hospital.· Brought in new policies, effectively utilized human resources & actively involved in purchase· Facilitated professional development workshops, upskilling staff and promoting internal talent progression.

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  Thumbay Pharmacy

  Feb 2016 - Aug 2017

  Operations Manager

  · Focused business development, improving the quality of services delivered and attempting to change the business model from conventional hospital pharmacies to full-fledged retail community pharmacy· Enhanced profit margins by collaborating with suppliers and Pharma companies on contract terms.· Facilitated continuous improvement initiatives, encouraging innovation and excellence in operations.· Attained significant cost reductions while maintaining quality standards through strategic budgeting.· Developed a motivated workforce by leading recruitment and development efforts. Show less

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  ANGLO ARABIAN HEALTHCARE SERVICES FZ LLC

  Oct 2017 - Apr 2019

  Manager Pharmacy Operations & Purchase

  · Managed a drug store, seven community pharmacies, and a hospital pharmacy (IP and OP).· Centralized purchasing system developed to enhance profitability.· Led JCI project implementation and quality initiatives.· Secured sponsorships from pharmaceutical companies for employee engagement initiatives.

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  Dynamic Techno Medicals

  Apr 2019 - Apr 2021

  Senior Manager

  · Led two hyper pharmacy projects to success for Dynamic Techno Medicals.· Collaborated with board of directors on key financial strategies.· Enhanced team morale through positive work environment efforts.· Handled crisis situations efficiently.· Identified expansion opportunities through market trend and data analysis.· Led continuous improvement initiatives.· Oversaw budget and financial plans, ensuring cost reductions. Show less

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  Amwell Medicals and Wellnes

  Apr 2021 - now

  Senior Manager

  · Oversaw financial operations, KPIs and employee performance.· Formulate and implement strategic plans to meet store targets.· Evaluated financial statements to identify cost-saving opportunities.· Implemented a high-performance culture within the organization.