Sergey Kulikov

Experience

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  Thorpes buses

  Mar 2001 - Jan 2005

  Bus Driver

  Public Transport, Bus Operator

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  First buses

  Feb 2005 - Mar 2016

  Service Supervisor
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  Metroline Ltd

  Mar 2016 - Oct 2018

  Service controller

  Able to work effectively aspart of a first line management team and work accurately and effectively under pressure.This position demands first class supervisory skills, as Service Controllers i need towork closely with drivers to maximize their commitment and motivation. I am also responsible for ensuring quality and standards of operational effectiveness and staff performance by guiding, advising and supporting driving staff within company guidelines.Being Service Controllers i also demonstrate superb customer care skills whenliaising with passengers either in person, by phone or email. Show less

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  RATP Dev London

  Oct 2018 - now

  Service Controller

  Ensure the safe, efficient, reliable and profitable operations of the Company's services.As a Service Controllers are first line managers and work closely with drivers to ensureservices operate to the highest possible quality standards .Responsibility for ensuring quality and standards of operational effectiveness and staff performance byguiding, advising and supporting driving staff within company guidelines.