Vanessa Kuo

Experience

• 

  IBM

  Feb 2006 - Apr 2011

  QA Test Lead
• 

  Digital River

  May 2011 - Apr 2017

  Senior QA
• 

  Change Healthcare / Innova Solutions

  Apr 2017 - now

  Technical Product Manager/Program Manager Responsibilities: Guide a team with agile best practice and work with developers, QE, and client support team to complete projects according to schedule. Analyze the product behavior and provide estimated effort of work on the new requests for system enhancements. Translate business needs into technical requirements for the engineering team and translate the technical solutions to the non-technical audience smoothly. Create the stories with detailed request description in the backlog. Host sprint planning, backlog grooming and sprint retrospective with the entire team efficiently. Plan the stories for each sprint based on the capacity and velocity of team members and discuss with the entire team. Solid problem solving skills, with strong abilities to analyze and provide feasible solutions to technical and organizing problems. Show less QE Leader Responsibilities: QE Leader to Change Healthcare of Health Insurance Management industry in US. Build up the process of “definition of done” which includes all the tasks for QE team. Build up test cases suites and documentation for product regression testing about Health Insurance Management System. Prepare test plan and test cases based on the requirements from the business analyst. Test execution for health insurance applications web testing, backend and database testing. Create automation test scripts for regression testing based on Robotframework and Python. Work as QE team’s focal point for any issues when communicating crossing teams in global to resolve the technical, schedule or process issues. Prepare status reports and host conference call meeting with management team in the US regularly. Provide training for new on board QE members about process and troubleshooting. Assist the team members for their career growth and self-development. Show less

  • Technical Product Manager / Program Manager

    Aug 2018 - now

  • QE Leader

    Apr 2017 - now