Lori Timney, CPACC

Experience

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  AT&T Labs, Inc.

  Jan 1984 - Jan 2004

  Senior Technical Staff Member

  Implemented various software projects including: user interface elements for telephone software application, file transfers between different database platforms, and certain aspects of AT&T website.Analyzed and system-tested various software applications.Authored technical memorandums and reports.Advocated to improve the entire AT&T website to be user friendly for all customers.Assisted the development of AT&T Internet Relay project by collecting feedback from Gallaudet University students.Received Trailblazers Awards in 1993 and 1995. Show less

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  Lori Timney

  Jan 2007 - Aug 2017

  Educational/Inspirational Speaker

  Discusses topics on Deafness including awareness and sensitivity of Deaf Culture, explores common misconceptions and stereotypes and presents ways to accommodate and address the needs of Deaf people.Gives presentations at various locations including: schools, organizations, and corporations.

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  NJ Deaf Senior Housing, Inc.

  Jan 2014 - Aug 2017

  Webmaster
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  T-Mobile

  Sept 2017 - now

  Customer Relations Manager

  Promoted from Outreach Specialist to Outreach Coordinator in February 2017. Then, promoted to Customer Relations Manager in September 2017.Travels to various locations to provide trainings for customers and businesses on how to use accessible telecommunication services and products designed for people who are deaf, hard of hearing and/or have speech disability.Organizes and hosts booth receptions to promote a wide variety of services and products by utilizing a consultative sales approach. Show less