
Lisa Davis, MSM
Team Manager/Escalation Specialist

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About me
Assistant Director Financial Aid
Education

Indiana Wesleyan University
2009 - 2012Master's Degree Management/Leadership/Human Resources B+Activities and Societies: Indiana Wesleyan University Alumni Assc.

Indiana Wesleyan University
2005 - 2009Bachelor's Degree Business, Management, Marketing, Human Resources
Experience

Nelnet
Nov 2003 - Nov 2007Team Manager/Escalation Specialist•Inspired each and every team member to perform and produce their best.•Determined the duties and responsibilities of individuals in a team.•Analyzed the individual performance of each team member and motivated them to perform even better.•Organized training workshops to improve the performance of the members who were lagging behind in terms of performance.•Analyzed the assigned projects and distributed tasks to the members as per their area of expertise.•Reported any problem or fault in the project to the project manager or supervisor.•Offered solutions to the top management regarding project-related queries. Show less

Harrison College
Nov 2007 - now•Coordinates all aspects of the college student loan program including account reconciliation.•Implements and maintains specialized processing software.•Monitors mandated satisfactory academic progress requirements for aid recipients.•Processes verification of eligibility of students and coordinates placement for the federal work-study program•Advises and assists prospective and continuing students and parents in matters concerning application procedures and aid availability.•Exercises a broad range of independent and professional judgment in directing the activities of the office in conjunction with the Director.•Supervises counselors in daily operation.•Acts as resource person to the Office of Admissions in recruitment efforts.•Presents workshops to all campus orientation classes.•Serves on various institutional committees as required•Performs other job-related duties as assigned. Show less
Assistant Director Financial Aid
Nov 2007 - nowAssistant Director of Financial Aid
Nov 2007 - now
Licenses & Certifications

Certified Financial Aid Analyst
Harrison CollegeFeb 2008
Honors & Awards
- Awarded to Lisa Davis, MSMFinancial Aid Analyst of the Year Harrison College Aug 2011 Was nominated as Financial Aid Analyst of the year and a finalist out of 10 Analyst company wide.
- Awarded to Lisa Davis, MSMDefault Prevention Award Harrison College Feb 2010
- Awarded to Lisa Davis, MSMFinancial Team of The Quarter Harrison College Feb 2009
Volunteer Experience
Volunteer
Issued by Down Syndrome Indiana on Aug 2013
Associated with Lisa Davis, MSMFinancial Awareness Educator
Issued by Junior Achievement of Central Indiana on Sept 2013
Associated with Lisa Davis, MSMCollege Goal Sunday
Issued by ISFAA on Feb 2012
Associated with Lisa Davis, MSM
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