Joseph Perkins

Customer Service Representative

372 followers

Durham, North Carolina, United States

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Timeline
About me
NC Department of Justice
Education
- North Carolina Central University
  2005 - 2009
  Bachelor of Science (B.S.) Criminal Justice/Law Enforcement Administration GPA: 2.74
- Wake Technical Community College
  2023 -
  Associate of Science - AS Accounting and Finance
- Wake Technical Community College
  2024 -
  Fraud Examination Certificate
- Wake Technical Community College
  2021 - 2022
  Police Records Specialist Certificate 3.5 GPA
- Wake Technical Community College
  2022 - 2022
  Critical Incident Stress Management (C.I.S.M.) Certficate
- Wake Technical Community College
  2024 -
  Financial Crimes Specialist Certifcate
- Saint Joseph's University
  2017 - 2018
  Master of Arts - MA Crime Analysis and Intelligence GPA: 3.33
  Activities and Societies: Criminal Justice National Honor Society Alpha Phi Sigma
- Wake Technical Community College
  2019 - 2019
  EPIC 30 Online Instructor Certification
Experience
- Blockbuster
  Dec 2005 - Feb 2008
  Customer Service Representative
  Provide movie feedback to customers. Provide quality customer service.
- Harris Teeter
  Apr 2008 - Apr 2017
  Assist customers with their grocery needs. Provide world class customer service. Restock dairy and frozen food items, provide inventory numbers.
  - Cashier Customer Service
    Mar 2011 - Apr 2017
  - Dairy Clerk/Frozen Food Clerk
    Apr 2008 - Mar 2011
- Apex School of Theology
  Sept 2011 - Oct 2019
  Helping student achieve their theological goals and help train church leaders for the 21st century. Provide assistance to head registrar. Communicate with students on graduation status.
  - Registrar
    Jan 2013 - Oct 2019
  - Assistant Registrar
    Sept 2011 - Dec 2012
- NC State Bureau of Investigation
  Mar 2020 - Oct 2023
  - Customer Service Data Specialist (Customer Service Unit)
    Nov 2021 - Oct 2023
  - Administrative Assistant (Expungement Unit)
    Mar 2020 - Nov 2021
- Triangle Shooting Academy, LLC
  Jul 2022 - Dec 2023
  Range Safety Officer/Firearms Instructor
  Ensure rules and regulations of the gun range are being followed. Instruct new and experienced shooters on the proper techniques of handling firearms.
- NC Department of Justice
  Nov 2023 - now
  Criminal Intelligence Analyst
- Harris Teeter
  Dec 2023 - now
  Store Cashier
  Restock shelves when needed. Check out customers by providing world class customer service.
Licenses & Certifications
- Division of Criminal Information Network
  NC State Bureau of Investigation
  Jun 2020
- Notary Public Commission
  State of North Carolina
  Jul 2021
- Certified Range Safety Officer
  National Rifle Association
  Apr 2023