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Jack H.

Jack H.

Followers of Jack H.86 followers
location of Jack H.Hsinchu City, Taiwan, Taiwan

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  • Timeline

  • About me

    Customer Service Manager at Taiwan Semiconductor Manufacturing Company

  • Education

    • University of Toronto

      2000 - 2002
      Master of Applied Science and Engineering Materials Engineering

    • University of Toronto

      1996 - 2000
      Bachelor of Applied Science (B.A.Sc.) Materials Engineering

  • Experience

    • Taiwan Semiconductor Manufacturing Company

      Apr 2003 - now

      - coordinating closely with multiple functions to ensure success of advance technology from RD stage to mass production for Japan major IDMs - maximizing customer satisfaction by HEET (hear, empathize, explore, take action) technique, especially in area of quality and technical support - channelling executive communication by well coordinating executive meeting and relationship build-up - responsible for improving process yield- customized CIS and logic process to meet customer requirement- coordinated to proliferate developed process and technology across fabs for capacity expansion

      • Customer Service Manager

        Jun 2007 - now

      • Integration Engineering

        Apr 2003 - Jun 2007

  • Licenses & Certifications

    • Certificate Japanese-Language Proficiency

      Interchange Association
      Dec 2007

    • IATF 16949; 2016

      BSI

    • IRCA Certified ISO9001:2015 Lead Auditor

      BSI
      Jun 2016