Zoë Walker

Experience

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  LUSH Fresh Handmade Cosmetics

  Jan 2013 - Jan 2018

  Social Media Strategist / Senior Sales Ambassador

  SENIOR SALES AMBASSADOR - Used exceptional customer service skills to connect with customers and easily convey product knowledge and brand values. Demonstrated the ability to work as a team player under multiple floor leaders, as well as, the ability to work independently. Demonstrated the ability to watch a floor and ensure all customers entering the store had been and were being effectively helped. Popped-into consultations at various points in the interaction to add value (through brand values, product stories, financial values, etc) to ensure the customer felt comfortable and well informed. JUNIOR VISUALS AMBASSADOR - Displayed, showcased and updated campaign/new products according to the LUSH visual standards and LUSH visual merchandising guides. Tools Used: LUSH Brand Standards & Guidelines.JUNIOR SOCIAL MEDIA STRATEGIST - Updated the LUSH Midtown Facebook page with relevant and engaging posts that feature focus product and/or current campaigns, talked about brand values and engaged people in online or in-store communication. Tools Used: Facebook Manager. Show less

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  Buckwold Western Ltd.

  Jan 2014 - Jan 2017

  Graphic Designer & Junior Web Designer

  GRAPHIC DESIGNER & JUNIOR WEB DESIGNER - Used exceptional organizational skills to ensure all projects were completed to the specifications asked by a variety of individuals. Demonstrated the ability to work as a team player under multiple salesmen and product managers, along with, the ability to work in high-pressure environments while meeting tight deadlines. Designed and maintained company webpages ensuring they followed the current web design trends for 2017. Designed print-ready graphics, labels and other materials that were to be used in all Buckwold Western Ltd. locations across Western Canada. Tools Used: Adobe Photoshop, Adobe Illustrator, Adobe InDesign, WordPress. Show less

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  Braid Flooring & Window Fashions

  Jan 2014 - Jan 2017

  Freelance Graphic Designer

  FREELANCE GRAPHIC DESIGNER - Consulted and collected information to create promotional print materials that followed the current company design standards. Demonstrated the ability to work under tight deadlines with little to no supervision. Tools Used: Adobe Photoshop, Adobe Illustrator, Adobe InDesign.

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  Amazing Stories Comics

  Jan 2015 - Jan 2016

  Freelance Graphic Designer & Layout Production Designer

  FREELANCE GRAPHIC DESIGNER & LAYOUT PRODUCTION DESIGNER - Prepared and laid out three editions of PUNCH Magazine. Worked closely with the owners and managers of Amazing Stories to ensure the magazine met the current print edition trend (i.e. all about Star Wars).Tools Used: Adobe Photoshop, Adobe Illustrator, Adobe InDesign.

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  Horizon Computer Solutions Inc.

  Jan 2018 - Jan 2020

  Graphic & Web Designer

  WEB DESIGNER (Client Facing Only) - Consulted with clients to better understand their specific web needs and wants, while offering ideas and solutions that further helped them bring their ideas through to reality. Walked clients through their website build from wireframe to launch. Demonstrated the ability to work as a team player alongside our Contract, Back-End Web Developer, as well as, client's web contact(s). Helped clients with updating their business' websites through offering on-hand support through video tutorials, support calls and drop-in tutorials at client locations. Offered SEO and Analytic support and reports for clients who had requested this service. Tools Used: Adobe XD, Adobe Dreamweaver, Typo3 CMS, WordPress, CPanel, SQL Database, Notepad++, Google Analytics, CPanel Statistics/Metrics.GRAPHIC DESIGNER - Consulted and collected information/materials to create promotional print materials that followed a variety of brand standards (Horizon Brand Standards, Apple Brand Standards, Client Brand Standards). Demonstrated the ability to work under tight deadlines with little to no supervision. Demonstrated the ability to work alongside and effectively communicate with local print studios to ensure print projects were followed through swiftly and correctly. Offered assistance in other design needs, such as email marketing. Tools Used: Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Acrobat DC, Adobe Premiere Pro, Adobe After Effects, Adobe Dreamweaver. Show less

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  Kota Graphics & Design Inc.

  Sept 2020 - now

  Senior Graphic Designer

  Consult with and collect information/materials from various customers to help bring their projects to life. Assist customers in furthering their branding and messaging through creating various, unique types of products and print productions, including, but not limited to, the following: branded vehicle graphics/wraps, floor decals, window decals, branded outdoor signage, logo design, and more - ensuring all designs follow the specific customer's brand standards and guidelines. Demonstrate the ability to work under tight deadlines, while communicating with multiple print teams to ensure all aspects of the client's project needs come together on time, smoothly and correctly. Offer assistance on in-house needs as required (i.e. website redesign and maintenance).Tools Used: ShopTracker, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe Premiere Pro, Flexi Design, WordPress, Google Search Console, Google Analytics, Google Tag Manager, Google My Business. Show less