Summer Edwards

Experience

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  Superdrug

  Sept 2014 - Oct 2016

  Sales Associate

  During my time working in retail I learnt many skills that I have taken with when completing any job. I completed all steps of training, including knowledge of all products and their uses as well as how to work with customers to get the best outcome for both Superdrug and the client. One of the skills I learnt was how to promote and up sell a product through liaising with the customers creating a strong report with them. Customer service was one of the core practices and attributes of Superdrug which I found has taught me great communication skills in all different situations. I also had to open and close the store as well as cash up at the end of the day. Show less

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  Optimum Beauty salon

  Jul 2015 - Nov 2015

  Volunteer Staff

  I used this placement to enhance my customer service skills. Based at reception I was responsible for all aspects of welcoming clients and using the computerised booking system. This placement was during the summer holidays utilising the time I had available.

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  Cambridge 105 Radio

  Jul 2015 - Sept 2015

  Radio Presenter

  As I have a keen interest in radio broadcasting and music I arranged this placement as part of my official school work experience. I was able to interview some of the cyclists taking part in Le Tour de France. In addition I helped at Addenbrookes Hospital Radio.

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  Hemingford Grey Primary School

  May 2016 - Jul 2016

  Assistant Coach

  This work was voluntary work but allowed me to enhance my Physical Education through practical. For the duration of 3 months I taught year 5 and 6 Netball after school club preparing them for a final tournement in the September. I created lesson plans, however, I had to adapt these during some points of teaching. This skill has taught me to adapt my motivation skills dependant on the person.

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  The Taproom

  Oct 2016 - Oct 2019

  Working at The Taproom from a young age taught me how to work in the hospitality sector. Implementing the customer care policy throughout my time at The Tap room. The job entailed a mixture of waitressing during busy afternoon and evening rushes as well as being able to manage the bar. By completing all jobs set during my shift it taught me time management skills as well as how to present myself when looking after customers.Here was where I was first introduced to the events industry on a small scale, helping to manage day and night time events as well as helping with decor, allowing my creativity to flourish.As I started here from a young age I grew into the role and from then on have always known I want my job to involve helping and pleasing others, which is a rewarding aspect for me. Show less

  • Bartender

    Oct 2016 - Oct 2019

  • Waitress

    Oct 2016 - Nov 2018
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  Hardy's

  Sept 2017 - Oct 2019

  Bartender

  During my time at university I was employed in the Liverpool city centre as a bartender. This entailed a large skill set when dealing with the general public. I have to meet the needs of individuals allowing me to improve my communication skills ensuring I satisfy the customer, the most pleasing aspect. The job entails long hours and being able to stand up for a long periods of time, of which I enjoy as I am an active person. The responsibility of handling money and having general math skills is something that is needed. As well as this problem solving is one of the many aspects of the job on a busy night, staff have to deal with issues and resolve them quickly,something I have learnt to do efficiently over time. Show less

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  Travelodge Hotels Limited

  Oct 2019 - Aug 2021

  Supervisor
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  Quirky Quarter

  Sept 2021 - May 2023

  • Operations Manager

    Feb 2022 - May 2023

  • Event Coordinator

    Sept 2021 - May 2023