Žiga Skarza

Experience

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  Mobitel d.d.

  May 2001 - Dec 2012

  Technical Support

  ▪ Served as a second-line technical support agent, providing advanced assistance to call center agents and customers, resolving complex technical queries and issues.▪ Established the process for testing mobile phones, ensuring technical compliance and quality standards.▪ Developed internal and external user guides for tested devices and software offered, facilitating ease of use and enhancing customer▪ Tested a diverse array of software and technical equipment, such as mobile phones and computers, guiding product selection decisions for sales while enhancing product reliability and customer satisfaction. Show less

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  Telekom Slovenije d.d.

  Jan 2013 - Nov 2015

  Product Manager

  ▪ Managed B2B solutions▪ Instrumental in achieving a 150% growth in the subscriber base within three years as the product manager for the SOHO segment.▪ Responsible for significantly increasing annual revenues through the expansion of the user base, leading to enhanced product performance and profitability.

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  A1 Slovenija d.d.

  Sept 2016 - now

  ▪ Leading a team of 5 young product managers with a “Less rules more responsibility” mindset, fostering significant professional development and project success.▪ Instrumental in doubling the subscriber base, contributing to a 100% growth since joining the team, a testament to our collective efforts and strategic initiatives.▪ Spearheaded the launch of the Ultra product portfolio, one of the first linear TV solutions on the 5G network globally, achieving successful monetization of 5G technology. Show less

  • Product Marketing Team Manager

    Apr 2021 - now

  • Fix Tribe Lead

    Jul 2020 - now

  • Senior Product Manager

    Sept 2016 - Jul 2020