Nipuni Dharmapriya

Experience

• 

  Universiti Utara Malaysia

  Nov 2012 - Jan 2013

  Intern

  GCDP -C.U.T.E. (Cultural Understanding Through Exchange))

• 

  Nekfa Australia (PVT) Limited

  Jul 2013 - Dec 2013

  Trainee
• 

  Interblocks Ltd

  Jan 2014 - Sept 2017

  Business Analyst

  •Interact with foreign and local clients to identify their business need and define solutions•Ensure fulfillment of requirement by continuously communicating with technical team and provide clarifications•Documentation of the solution and deliver it to client as well as to technical team.(including Software Requirement Specifications, Message Specification, Scope Document, User Manual and etc.)•Conduct onsite and remote training, walk-through to the client and internal staff•Perform compliance to certify the completeness and quality of the deliverable•Responsible, Assist and train BA team to ensure the solution and documentation are meet the client business requirement•Recommend the industry trend features and improve the usability experience of productApart from above, I am working as a Project Manager for leading foreign client•Creating, maintaining, and applying detailed project plans in terms of software development, hardware installations, and a variety of integration process •Driving and overseeing iteration planning to create tasks, and work with project team to determine and refine estimates based on abilities and constraints•Acted as a liaison between Client and Company key stakeholders•Organizing, conducting, and attending release, follow ups, and planning meetings with key stakeholders to create project plans by defining clear, attainable objectives and milestones•Conduct Steering Committee meeting and other client related meetings to ensure the efficient and effective program delivery •Compose resource mobilization plans with necessary stakeholders of the project at the right time Show less

• 

  Dialog Axiata PLC

  Dec 2017 - Jan 2023

  As the team lead and business analyst of one of the main seal team (IT team assigned to facilitate relevant business unit), I have been given the responsibility:• To gather and analyze the requirements presented by the relevant internal business unit(s).• Maintain a continuous engagement with the business units to evaluate the business requirement and its affecting parties.• Finalizing the IT solution and Documentation, for the agreed scope.• Managing the team members (S/W developers and QA engineers) to implement the agreed solution as a quality output in timely manner.• Conducting User Acceptance Testing.• Driving the project live deployment and assisting Public Launch Assurance.• Responsible with the team’s project backlog which involves continuous grooming sessions and execution.• Representing the IT division (CRM & Billing) as single point of contact for the projects assigned to my team.The projects handled under this position includes:• Dialog Finance product implementation (FinPal & Lesi Pay)• Dialog mobile and digital streaming related solution implementation o Digital rating & billing streamlining o Value added services enhancement o Mobile based streaming system integration• Customer value management system related integration• Customer Loyalty module related integration (Club Vision and Star tier loyalty program)• Group Service Delivery related integration (CRM Hotline/ Order Management/ CRM Back office Modules) Show less

  • Specialist - Business Analyst Engineer

    Dec 2020 - Jan 2023

  • Senior Executive - Business Analyst

    Dec 2017 - Dec 2020
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  TIQRI

  Dec 2022 - now

  • Providing consultation to clients on system solutions, which includes preparing deployment approaches, system onboarding approaches, project charters, risk registries, and other related documentation.• Conducting requirement elicitation and creating user stories.• Conducting GAP analysis.• Creating Knowledge base aticles.• Conducting agile ceremonies.• Interviewing and selecting Business Analysts to the team.

  • Senior Lead Business Analyst

    Jan 2023 - now

  • Senior Consultant - Business Consulting

    Dec 2022 - Jan 2023