Vicki Moody

Vicki Moody

Practice Manager

Followers of Vicki Moody289 followers
location of Vicki MoodyJohnson City, Tennessee, United States

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  • Timeline

  • About me

    Practice Executive at INTERNAL MEDICINE & PEDIATRIC ASSOCIATES OF BRISTOL, P.C.

  • Education

    • Northeast State Community College

      1990 - 1992
      Associate of Applied Science Business Administration and Management, General A

      Activities and Societies: Phi Theta Kappa An associate's degree focused on general business principles including accounting, management, marketing and organizational development.

    • East Tennessee State University

      2011 - 2014
      BSPS Organizational Leadership A

      Leading people through improved management and communication skills.

    • Tusculum University

      2018 - 2019
      Master of Arts - MA Talent Development 4.0

      Intensive Master's Degree in Organizational Development with emphasis on assessing organizational needs for enhancing performance while helping people reach their potential by developing their individual talents and skills.Supporting organizational development through project management, strategic planning, succession planning, process analysis and improvement, and career planning processes.

  • Experience

    • Appalachian Orthopaedic Associates, P.C.

      Oct 1997 - Jan 2003
      Practice Manager

      Assisted with practice start up of Highlands Spine Institute. Managed all aspects of a specialty surgical practice. Performed auditing and coding functions plus claims review.

    • Wellmont Physician Services

      Apr 2003 - Aug 2008
      Coding and Compliance Manager

      Audited physicians and mid-level providers for quality assurance in coding and billing practices. Developed a coding department and managed a team of coders and auditors. Served as Comptroller in the Central Billing Office for varied multi-specialty clinics and managed accounts receivable averaging $3 million per month.

    • State of Franklin Healthcare Associates

      Aug 2008 - Aug 2020
      Assistant Administrator

      Direct a team consisting of a Coding Manager and three coding auditors. Develop enterprise-wide compliance training that is both instructor led and computer based to meet multiple training needs. Develop and train physicians, mid-level providers, billing staff and scribes on coding and billing topics. Shadow providers in the clinic environment to assist in documentation improvement. Develop enterprise-wide team engagement topics such as DiSC Personality, Ideal Team Player, Patient Experience and Customer Service. Perform training needs assessments, patient surveys and team member surveys. Write operational and billing policies.Serve as project manager for new start-up projects which have included development of a patient centered medical home and integration of new clinics into the organization. Managed a clinical research team. Served as corporate communications expert and handled all aspects of marketing which included information pamphlets for patients. Show less

    • INTERNAL MEDICINE & PEDIATRIC ASSOCIATES OF BRISTOL, P.C.

      Jun 2021 - now
      Practice Executive

      Executive leadership for a primary care organization caring for both adult and pediatric patients.

  • Licenses & Certifications

    • Certified in Healthcare Privacy Compliance

      Health Care Compliance Association (HCCA)
      Oct 2018
      View certificate certificate
    • Certified Professional Coder (CPC)

      AAPC
      Apr 1998
    • Certified in Healthcare Research Compliance (CHRC)

      Health Care Compliance Association (HCCA)
      Feb 2011
    • Board Certified Patient Advocate

      Patient Advocate Certification Board, Inc. (PACB)
      Sept 2018
      View certificate certificate
    • Certified Professional Medical Auditor (CPMA)

      AAPC
      Oct 2008
    • Certified in Healthcare Compliance (CHC)

      Health Care Compliance Association (HCCA)
      Nov 2014