Wandy Rodriguez

Wandy Rodriguez

IT Consultant/Assistant Program Director

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location of Wandy RodriguezPhiladelphia, Pennsylvania, United States

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  • Timeline

  • About me

    Information Technology Manager at ASPIRA, Inc. of Pennsylvania

  • Education

    • Hostos Community College/CUNY

      2001 - 2004
      A.S Information System and
    • Series 6, 63 and Life Insurance Licenses

      2009 - 2009
      Information Systems and Technology Computer and Information Systems Security/Information Assurance
  • Experience

    • Children's Art and Science Workshop Inc

      Sept 2001 - Sept 2011
      IT Consultant/Assistant Program Director

      Provide courteous, friendly and efficient customer service by responding to customer inquiries and issues promptly.Create, implement and maintain a student information database system.Perform software and hardware updates, fixes, and troubleshooting.Provide first line support to office and remote staff to support their computing environment.Assist Program director to operate the In-school program and manage a case load of 200 participants ages 14-21. Create a bridge of communication with local High Schools to promote the programSupervise six other staff members, interns and volunteers. Manage a case load of 900+ of In-School Youth and Summer youth participant's timesheets. Show less

    • Intect Networks

      Jun 2005 - Nov 2008
      Sales Manager

      Consistently achieve daily sales goals.Maintain a pleasant and courteous manner while assisting customer in a busy day to day environment. Supervise daily sales activities and production.Coordinate and in charge of weekly join telemarketing activities with associates.

    • JPMorgan Chase & Co.

      Nov 2008 - Nov 2012
      Personal Banker

      Responsible in acquiring, retaining and expanding relationships with existing and new consumers.Increased cross sell of convenience products such as credit cards, online banking and debit cards.Refer to business partners' merchant services, payroll services and other business products.Partnered with sales specialist and branch managers to execute daily activities that lead to successful sales campaigns and new account acquisition, such as working the bank lobby, the teller's line, executing daily calling blocks and effectively business site visits.Managed the consumer book of business in order to satisfy client needs and increase profitability.Provide courteous, friendly and efficient customer service by responding to customer inquiries and issues promptly. Show less

    • Wells Fargo

      Nov 2012 - Jan 2014
      Licensed Personal Banker
    • Santander Bank, N.A.

      Jan 2014 - May 2014
      PBR
    • Mastery Charter Schools

      May 2016 - Aug 2019
      Technology Associate

      Responsible for maintaining technology and supporting clients at Mastery Charter Schools campuses. Duties and Responsibilities:Provide internal technology support for an organization of 1400+ users.Support systems including Windows PCs, chromebooks, mobile phones, VOIP phones, and a collection of academic and administrative applications.Perform routine preventative maintenance steps to ensure technology readiness.Follow inventory procedures for deploying, tracking, and collecting hardware to and from users. Perform periodic inventory audits.Support new technology rollouts and support. This includes refreshing hardware and ensuring campus technology readiness.Other duties as assigned. Show less

    • ASPIRA, Inc. of Pennsylvania

      Aug 2019 - now

      Network monitoring and security implementation.Windows server deployment and maintenance.Direct team on day to day support.Prepare plans layout for year round projects.Upgrade current technology to newer to increase organization performance and security.Manage google console.Oversee the operation, maintenence and monitoring of meraki dashboard.Implement go guardian technology system for the students and teachers.Creating, updating and securing virtual machines on vmware and proxmox.Deployment of voip phones.Web server maintenace, back up and security.Preparing action plans for team members. Show less

      • Information Technology Manager

        Jul 2022 - now
      • Information Technology Support Specialist

        Aug 2019 - Jul 2022
  • Licenses & Certifications

    • CompTIA Security+ (SY0-601) Cert Prep: 6 Cloud Security Design and Implementation

      LinkedIn
      May 2022
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 3 Cryptography Design and Implementation

      LinkedIn
      May 2022
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 10 Governance, Risk, and Compliance

      LinkedIn
      Jun 2022
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 8 Network Security Design and Implementation

      LinkedIn
      May 2022
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 9 Operations and Incident Response

      LinkedIn
      May 2022
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 2 Secure Code Design and Implementation

      LinkedIn
      Apr 2022
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 4 Identity and Access Management Design and Implementation

      LinkedIn
      May 2022
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 5 Physical Security Design and Implementation

      LinkedIn
      May 2022
      View certificate certificate
    • CompTIA Security+ ce Certification

      CompTIA
      Apr 2023
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 7 Endpoint Security Design and Implementation

      LinkedIn
      May 2022
      View certificate certificate