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Sunny Khatri

Sunny Khatri

Customer Relations Executive

Followers of Sunny Khatri166 followers
location of Sunny KhatriMumbai, Maharashtra, India

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  • Timeline

  • About me

    Sustainable Finance ESG Solutions

  • Education

    • Vivekanand Education Societys College of Arts Science and Commerce Sindhi society Chembur Mumbai 400 071

      2004 - 2007
      Bachelor of Commerce (BCom) Business/Commerce, General

    • National Sarvodaya Jr College

      2002 - 2004
      H.S.C Business/Commerce, General A+

    • Welingkar Institute of Management

      2015 - 2017
      Postgraduate Degree Finance

  • Experience

    • Zenta

      Jun 2008 - Oct 2010
      Customer Relations Executive

    • Tech Mahindra Business Services

      Nov 2010 - Mar 2018
      Customer Relations Executive

      Complaints management

    • Radius Global Solutions LLC

      Nov 2019 - Mar 2022
      Senior Associate

    • Morningstar Sustainalytics

      Feb 2022 - now

      * Provide best-in-class service to all incoming client queries related to Morningstar products and services.* Maintain an expert knowledge of Morningstar products and services, features, benefits, serve as a resource to team members and act as a consultant to the client.* Apply a professional, timely, and proactively approach to escalated issues and calls.* Regularly follow up internally and externally for all outstanding client queries and requests.* Meet required service levels for the process.* Demonstrate and promote strong client advocacy.* Provide and facilitate pertinent corporate, inter-departmental, and departmental communications as necessary. Show less

      • Product Consultant

        Sept 2024 - now

      • Customer Service Representative

        Feb 2022 - Sept 2024

  • Licenses & Certifications