Sunny Khatri

Sunny Khatri

Customer Relations Executive

Followers of Sunny Khatri166 followers
location of Sunny KhatriMumbai, Maharashtra, India

Connect with Sunny Khatri to Send Message

Connect

Connect with Sunny Khatri to Send Message

Connect
  • Timeline

  • About me

    Sustainable Finance ESG Solutions

  • Education

    • Vivekanand Education Societys College of Arts Science and Commerce Sindhi society Chembur Mumbai 400 071

      2004 - 2007
      Bachelor of Commerce (BCom) Business/Commerce, General
    • National Sarvodaya Jr College

      2002 - 2004
      H.S.C Business/Commerce, General A+
    • Welingkar Institute of Management

      2015 - 2017
      Postgraduate Degree Finance
  • Experience

    • Zenta

      Jun 2008 - Oct 2010
      Customer Relations Executive
    • Tech Mahindra Business Services

      Nov 2010 - Mar 2018
      Customer Relations Executive

      Complaints management

    • Radius Global Solutions LLC

      Nov 2019 - Mar 2022
      Senior Associate
    • Morningstar Sustainalytics

      Feb 2022 - now

      * Provide best-in-class service to all incoming client queries related to Morningstar products and services.* Maintain an expert knowledge of Morningstar products and services, features, benefits, serve as a resource to team members and act as a consultant to the client.* Apply a professional, timely, and proactively approach to escalated issues and calls.* Regularly follow up internally and externally for all outstanding client queries and requests.* Meet required service levels for the process.* Demonstrate and promote strong client advocacy.* Provide and facilitate pertinent corporate, inter-departmental, and departmental communications as necessary. Show less

      • Product Consultant

        Sept 2024 - now
      • Customer Service Representative

        Feb 2022 - Sept 2024
  • Licenses & Certifications