Zeeshan Khan

Experience

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  Corvit institute

  Feb 2012 - Aug 2013

  Assistant System Administrator

  • Administered and troubleshooter the network, ensuring smooth and reliable operations, including Active Directory Administration on Windows Server 2008.• Implemented and enforced security policies in the organization, adhering to established policies and best practices, while also installing and configuring Cisco Routers, Switches, and printers to enhance network connectivity and productivity.• Maintained a robust domain environment on Windows Server 2008, efficiently managing user permissions and centralized resources, alongside conducting regular backup and restore processes to safeguard critical data and ensure data integrity.• Effectively managed and maintained a print server supporting 24 nodes, facilitating seamless printing for all users, while also configuring and maintaining DNS & DHCP services to optimize network communication and IP address allocation.• Skillfully handled Microsoft Exchange server, enabling efficient email communication within the organization, while diligently maintaining system and networking equipment and keeping detailed system logs for monitoring and troubleshooting purposes Show less

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  Wide band Internet Service Provider (ISP)

  Jun 2014 - Jan 2015

  IT Technical customer support

  • Provided exceptional online support for resolving customer complaints promptly and efficiently.• Delivered top-notch technical assistance to customers via phone and email, offering expert guidance to address their technical queries.• Skillfully managed the creation of Microsoft Outlook accounts for both new and existing users, ensuring seamless communication within the organization.• Expertly installed and configured various wireless devices for point-to-point and point-to-multiple connectivity, enhancing network performance for clients.• Demonstrated proactive ticket management by promptly opening and following up with Saudi Telecom Company for issue resolution.• Generated comprehensive daily report sheets, closely monitoring network devices to ensure smooth operations.• Collaborated with the Technical Team to effectively address clients' internet issues, providing detailed location information to expedite onsite problem-solving. Show less

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  Asf solution

  Mar 2015 - Jun 2019

  IT Assistant

  • Proficiently handled Microsoft Servers installations and configurations based on client requirements, optimizing network performance.• Successfully managed the setup of wireless devices using UBNT Brand, streamlining network connectivity for enhanced efficiency.• Installed and configured local and network printers, providing seamless printing solutions for users while setting up PCs and laptops to meet specific client needs.• Proactively maintained the company's network infrastructure, ensuring reliable and uninterrupted operations.• Skillfully installed and configured security surveillance systems, reinforcing organizational security measures.• Supervised the IT Team during projects, ensuring efficient execution and meeting project timelines.• Seamlessly managed the installation and configuration of NVR and DVR during projects, enhancing security measures. Show less

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  SALRCO S.A.

  Oct 2017 - Sept 2018

  IT Helpdesk

  • Spearheaded installations and configurations of server 2012 domain controller, expertly tailored to clients' needs, for smooth operations.• Prepared comprehensive maintenance report sheets for both existing and new sites, streamlining maintenance processes.• Provided clients with top-notch IT equipment meticulously selected to meet their specific requirements, resulting in optimized functionality and user satisfaction.• Effectively managed hardware installations, including CISCO ROUTER, SWITCHES & Wireless Controller, elevating network performance and ensuring robust connectivity.• Demonstrated technical prowess by configuring Microsoft Outlook accounts for users and seamlessly installing a wide range of software applications, such as antivirus, MS Office, Adobe, Outlook, Google Chrome, Firefox, FileZilla, and smart viewer, to maximize productivity.• Swiftly troubleshooting and resolved various IT issues, including internet connectivity, network, printer, and Microsoft Windows & Outlook issues.• Produced meticulously detailed maintenance report sheets for CCTV. Show less

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  Albuainain group

  Jun 2019 - Oct 2019

  IT Support Technician

  • Installed and configured Server 2012 R2, wireless devices (UBNT) on server and station sides, and various software, including MS Office, Antivirus, Adobe Reader, and AutoCAD, ensuring optimal network performance and user efficiency.• Troubleshot and managed local printers, network printers, plotters, and work centers, resolving hardware and software issues for desktops and laptops promptly.• Implemented Active Directory, DNS, and DHCP servers as needed, ensuring seamless network connectivity and smooth user access.• Efficiently handled LAN/WAN troubleshooting, providing expert network support and resolving connectivity issues.• Managed user accounts in Active Directory, including password resets and email support, ensuring smooth user interactions.• Conducted on-site visits to various branches, including superstores, warehouses, hotels, and offices, delivering proactive troubleshooting and support.• Configured Linksys Access Points for improved wireless connectivity, enhancing network coverage and performance.• Successfully installed and configured Microsoft Dynamics AX 2012 and Retail POS on client systems, streamlining business processes. Show less

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  Medical Reference Clinics (MRC)

  Oct 2019 - now

  IT Technical Support

  • Proficiently administer Windows Server 2012 R2, ensuring seamless operations.• Implemented and configured WSUS Server on Server 2012 R2, optimizing system updates.• Provide exceptional support and comprehensive training to both new and existing staff on the Medical System, ensuring smooth workflow.• Skillfully manage staff user's security privileges, safeguarding sensitive information.• Expertly oversee Microsoft Outlook, ensuring efficient communication within the organization.• Manage a diverse range of software applications, including KCS, PRACTO, MS Office, Kaspersky Antivirus, Any Desk, TeamViewer, Adobe Reader, Radiant, Synapse, Dental Imaging, CD Import, EasyDent4view, Ez Sensor, and more.• Expertly manage both local and network printers (HP, Canon, Epson TM, and Zebra Gk420 TM Barcode printer), ensuring optimal printing solutions.• Proficiently handle the organization's network, including LAN, WAN, and WIFI, along with routers and switches.• Implemented and configured Health information system on client side and provide support for end users.• Implemented and configured Security Surveillance System• Install and manage Exsi host in our facility. Show less

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  Saudi Council of Engineers | الهيئة السعودية للمهندسين

  Mar 2024 - now

  Member