Celeste C O'Connor

Experience

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  AmericInn of Princeton

  Jul 2006 - Aug 2010

  Front Desk Assistant

  • Provided customer service for up to 160 guests by scheduling reservations, welcoming customers, checking guests in and out, preparing breakfast and handling concerns

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  University of Minnesota Duluth

  May 2009 - May 2010

  Resident Advisor

  • Established and maintained a community-focused environment for 38 freshman college students• Planned and executed 30 weekly social, educational, and community-building events for students on campus

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  Friendship Ventures

  Jun 2010 - Aug 2010

  Business Leadership Internship

  • Facilitated cross-functional relationships between Rental/Conference Services and support staff• Oversaw the Canteen Store, including balancing daily cash flow and managing inventory• Supported in several key areas of operation, including foodservice, site maintenance, customer service and client development• Upheld a professional image to staff and guests

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  University of Minnesota Duluth

  Aug 2010 - May 2012

  • Serve as a direct mentor to advise and counsel 5 peer Residential Advisors and 72 residents• Establish and maintain a supportive environment to contribute to residents' academic and personal growth and development• Conceptualize, coordinate, advertise, and execute community and volunteer programs educating and promoting topics such as leadership, diversity, and current events• Facilitate staff and community meetings• Complete various administrative tasks such as resident check in/out, working at the information desk and recording incident, damage and weekly reports• Respond to emergency situations to ensure the health and safety of residents• Resolve instances of department policy violations• Prepare weekly schedules and reconcile scheduling conflicts• Demonstrate leadership by training new employees• Recruited Resident Advisors, analyzed applications, interviewed applicants, and participated in hiring committee for new Resident Advisors Show less

  • Coordinating Residential Advisor

    May 2010 - May 2012

  • Sports Marketing Intern

    Jun 2011 - Mar 2012

  • Tutor in Business

    Aug 2010 - May 2011
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  Sleep Number by Select Comfort

  Jun 2012 - Apr 2018

  • Managed national core selling event marketing and sponsorship proposals, promotional negotiations and opportunities to drive incremental sales growth• Developed weekly reporting for core event team on opportunities and event support• Maintained media codes and all operational support for customer relationship management (CRM) integration• Coordinated inventory levels for selling tools, collateral and event support, including reordering and distributions• Partnered with Brand Marketing and creative teams to develop new print ads, radio spots, e-blast, digital banner ads, editorial content, PA announcements and promotional signage onsite• Coordinated production of selling tools and new display assets• Partner with media and PR resources to amplify events and social integration and community outreach • Developed local marketing tool kit templates and support programs• Primary supported local marketing events and community outreach• Demonstrated financial acumen through budget management and expense reporting Show less • Proactively built cross-functional relationships and lead cross functional project teams with external and internal partners • Managed and coordinated product developments such as estimated COGS, Weights and Dimension, comfort layer selection, ECO development, product stack up, tick drawings, product and law labels, compliance testing and quality assurance documentation for QVC• Lead demand planning, distribution strategies, manufacturing preparations and manage ship windows• Served as subject matter expert for Wholesale• Conducted reporting and analysis as required by the business such as month end shipments forecasts, RV, Retail Partner, Incentive Partners, Customer Care Center RV and QVC Sales• Co-developed and drove profitable growth with current and new partners to create successful sell-in and sell-thru programs• Served as a primary contact on operations expenses: RV labor reimbursements, commission reports, monthly accruals, invoice payments Show less • Managed and oversaw the creative process with marketing such as creative briefs, photo shoot, homepage banners, landing page, web/bed copies, compare chart, logo use agreements, bed names, owner’s manual and online assets and digital product pages• Lead the photo shoot timeline by developing the photo shoot list, partner with brand management and oversee edits from the photographer• Partnered with external vendor CSA, to manage and secure on air collateral suck as durability clip, assembly video, show displays and props and claims• Co-develop and executed sales programs specifically designed to increase sales and unit growth• Managed order flow from QVC, Commerce Hub, Order Entry and Manufacturing• Approved and submitted commission reports and labor reimbursements• Created and managed price lists for all wholesale partners • Acted as a primary contact in the relationship between Partners and Select Comfort• Proactively built cross-functional relationships like materials management, manufacturing, Customer Service, order entry, IT, and Finance to improve, streamline, and automate processes/systems to better service the business and improve efficiency and margin• Managed, reported, and audited import of consumer sales data Show less

  • Event Sponsorship and Marketing Specialist

    May 2017 - Apr 2018

  • Wholesale Operations Specialist II

    Aug 2016 - May 2017

  • Wholesale Operations Specialist

    Jun 2012 - Aug 2016
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  Kohl's Department Stores

  Jun 2012 - Jun 2012

  Manager in Training

  • During my time at Kohls, I was training to be an Assistant Store Manager. I learned how to operate the computer system, Cashier, Position of Sales, Cash office, Customer Service and how to be a leader.

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  Central Fleet Service

  Feb 2018 - now

  Accounting Manager

  • Responsible for month-end close procedures, including preparation of monthly journal entries, account reconciliation and analysis of results.• Maintain and reconcile various Balance Sheet Accounts.• Understand Cost Accounting.• Reconcile cash accounts including operating and payroll bank accounts.• Responsible for accounting for Fixed Assets that include recording acquisitions and dispositions, tracking and closing out project costs, and conducting periodic physical counts.• Reconcile Prepaid Expenses, Intangible Assets and various accrued expenses.• Analyze and document balance sheet and income statement activity and variances.• Prepare relevant schedules for quarterly reviews and annual audits.• Preparation of monthly and quarterly reports for Investors.• Responsible for timely and accurate processing of accounting transactions.• Proactively identify issues and implement process improvements to streamline accounting processes.• Responsible for Payroll administration. Show less

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  Northwoods Bookkeeping

  Jan 2019 - now

  Owner

  Our mission is to help business owners get back to doing what they do best, increasing profits in their business. You should be doing what you specialize in. Not “doing your books” during billable hours OR family time. We will save you time by keeping your books in order, accurately and easily accessible to you. We will walk you through how to recognize areas where you could be saving money or making smarter decisions.As a small business owner, you should have a clear understanding of your business’s finances. It’s more than retrieving your bank balance; it’s about knowing your cash flow. Where money comes from and goes every month.We thrive on the details, watching bottom lines grow upward, and helping small business owners reach their financial goals. Show less