Abdullah Alkhazzan

Experience

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  Wall Street English KSA

  Aug 2008 - Jun 2012

  - Taught Grammar, Vocabulary and Communication in interactive environments.- Evaluated students at all levels (From Survival basics to specialized Masters – Business English)- Implemented group discussions, and assisted students one-on-one.- In charge of the IT technical support of the center. - Managed current and prospective students in person and on the phone.- Resolved Students concerns and queries.- Managed classes with respect to students’ attendance and study habits.

  • Personal Tutor

    Apr 2009 - Jun 2012

  • Customer Service Representative

    Aug 2008 - Apr 2009
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  Wall Street English

  Jun 2012 - Dec 2017

  Service Manager

  - Instrumental in hiring, training, and developing a Service team.- Responsible for the day-to-day running of the Service Department in the Center.- In-charge of the students’ educational success and satisfaction.- Manage quality and standardization through the implementation of Standard Operating Procedure.- Teaching ESL Classes incorporating the 4 Language Skills- Facilitate internal revenue through quality service delivery. - Identify new business opportunities and develop client relationships. Show less