Ashish Nayar

Experience

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  Hotel gemini continental

  May 2001 - Apr 2002

  Handling All Sections of Front Office Department

  • Front Office Supervisor

    Jan 2002 - Apr 2002

  • Front Office Assistant

    May 2001 - Dec 2001
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  Glion Institute of Higher Education

  Jul 2003 - Jun 2004

  Facility Trainee

  • Handled the overall work of security & order of 3 buildings• Managed the requirement of urgencies whenever required (fire, accidents, etc.)• Liaised with Duty Managers & Fire Officers of each campus• Administered the applications of GIHE rules & regulations (rooming, parking, dress code, etc.)• Carried out the administration tasks such as inventories, students lists, etc.• Involved in library servicing during the weekends• Assisted the organization on students arrival & departure; advised & helped the students in their need• Looked after the general tasks of Facilities Department (F&B, Housekeeping and Administration) Show less

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  Hotel Marriott Welcom Hotel

  Sept 2004 - Oct 2005

  Guest Service Agent

  Handling all responsibilities at Front Office

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  IBM Global Process Services

  Jan 2006 - Aug 2006

  Customer Care Executive

  Handling Customer Interactions. Doing Upsale

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  RELIANCE CORPORATE IT PARK LIMITED

  Feb 2008 - Mar 2011

  Executive Food & Beverage

  • Ensured good quality, hygienic and highly nutritious food at Food Courts through scheduled visits• Supervised medical compliance by all F&B vendors as per pre requisite norms• Interacted with the hygienist to ensure proper hygiene checks as per the pre-determined checklists• Involved in collation & preparation of timely & accurate MIS• Coordinated with F&B vendors to ensure smooth operations of the Food Courts• Assured statutory compliance as per norms set by the FDI

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  FineTech Corporation Private Limited

  Apr 2011 - Sept 2014

  Food and Beverage Manager

  • Handling a Team of 10 Food Courts catering to approx. 15000 employees in terms of Food Quality, Service Standards, Hygiene and Food Safety• Meet & Shortlist new vendors for Upcoming Food Courts • Acts as a bridge of communication between the vendor and the management• Assisting in arranging food for special events like Independence Day, Republic Day, IPL Matches, etc.• Drafting monthly and quarterly reports on food quality, service standards and sales report for vendors • Preparing budget for next financial year• Maintaining an inventory of all equipment used in Kitchen and for service (cutlery, crockery, etc.)• Documenting monthly food inspection report from subcontractors and presenting during audit• Liasoning with the Food Hygienist for Audits based on FSSAI Standards• Continuous monitoring on Performance of Each Vendors based on sales report and various Audits Show less

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  Fine Tech Corporate Private Limited

  Oct 2014 - Sept 2017

  Manager in Corporate Service Department for Reliance Jio Infocomm Limited for Karnataka State

  • Ensure that all Services are available in all offices across Karnataka for smooth Operations • Ensure that all office premises are kept in Good and Hygienic working conditions.• All vehicles have GPS Installed • Ensure that no vehicle is taken beyond 11 pm in concern with the safety of employees and driver• All infrastructure issues are resolved with minimal cost to company.• Frequent visit to other Jio Offices to ensure smooth functioning.• All PR’s, RO’s, FO’s & ARC are completed.• Ensure that all bills are processed and dispatched to account on time. • Work in Liasion with the Project Team while taking HOTO for new Jio Centers after clearance of all issues. • Ensure that SAP training is provided to all team members in order to distribute work load.• To coordinate with Real Estate (RE) Team for renting of temporary offices for employees. • To operate as single point contact for any issue/concern/assistance which may arise out of operationalization of services. Show less

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  Fine Tech Corporation Private Limited

  Sept 2017 - Jun 2021

  Executive, Corporate Service Department - Delhi NCR State Team

   Accountable for complete infrastructural and facility operations encompassing Office Administration, Housekeeping, Food Services, Transportation for 6 offices across Delhi/NCR. Directing, coordinating and planning essential central services such as reception, security, maintenance, mails, cleaning, catering, waste disposal and recycling Managing all coordination with vendors for yearly contract for Transport Services, Stationery, and Consumables items, Car Rentals, Hotels and Guests houses. Managing all facilities preventive and predictive maintenance programs including scope of work, specifications, SLA’s, Vendor management and quality assessments. Engaging the suitable service partners pre-empting the future requirements of the organization. Handling billing activities of vendors, submission and clarification of bills.  Ensuring round the clock uninterrupted back up facility in the premises. Maintaining work place discipline and decorum and keeping strict check on security services to minimize the pilferage and misuse of materials. Managing Annual Maintenance contacts for various utility services Acting as single point contact for any issue/concern/assistance which may arise out of operationalization of services.  Driving the initiative of employee awareness, arranging and delivering awareness training for entire organization and providing all necessary support to internal audits. Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences. Developing high-potential and high-performing staff and implement strategies to become a more competitive service team, driving enhanced customer service. Show less

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  Reliance SMSL Private Limted

  Jul 2021 - now

   Handling Complete MIS & Data Management for 10 States in North India and acting as a Bridge between the NHQ Management and States for the Operational Requirements. Preparing Weekly Dashboard with all Required Parameters reflecting Weekly Performance of all 10 States.  Also Preparing Regular Reports (Cab Management, Audit Report, Billing Pendency etc.) on behalf of Regional Manager.  Conducting Site Audit in terms of Office Infrastructure, Facilities Management as per Prescribed Norms and Audit Format.  Providing Training to New Joiners in Corporate Services Department, North Region for all Portals, SAP – Material Management (MM) Module and other Functional Parameters.  Ensuring Compliance of the Audit Reports in all the Field Formations physically thus removing any Deficiencies/Bottle necks coming in the way of Operational Efficiencies. Currently handing Additional Responsibilities of Operations of UP – West State in Absence of Regular State Head. Show less  Accountable for complete infrastructural and facility operations encompassing Office Administration, Housekeeping, Food Services, Transportation for 6 offices across Delhi/NCR. Directing, coordinating and planning essential central services such as reception, security, maintenance, mails, cleaning, catering, waste disposal and recycling Managing all coordination with vendors for yearly contract for Transport Services, Stationery, and Consumables items, Car Rentals, Hotels and Guests houses. Managing all facilities preventive and predictive maintenance programs including scope of work, specifications, SLA’s, Vendor management and quality assessments. Engaging the suitable service partners pre-empting the future requirements of the organization. Handling billing activities of vendors, submission and clarification of bills.  Ensuring round the clock uninterrupted back up facility in the premises. Maintaining work place discipline and decorum and keeping strict check on security services to minimize the pilferage and misuse of materials. Managing Annual Maintenance contacts for various utility services Acting as single point contact for any issue/concern/assistance which may arise out of operationalization of services.  Driving the initiative of employee awareness, arranging and delivering awareness training for entire organization and providing all necessary support to internal audits. Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences. Developing high-potential and high-performing staff and implement strategies to become a more competitive service team, driving enhanced customer service. Show less

  • Manager, Corporate Service Department – Regional Team, North Region.

    Dec 2021 - now

  • Executive, Corporate Service Department - Delhi NCR State Team

    Jul 2021 - Nov 2021