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Mohammad Kaif

Mohammad Kaif

Customer Support Executive

Followers of Mohammad Kaif528 followers
location of Mohammad KaifNew Delhi, Delhi, India

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  • Timeline

  • About me

    Catalogue Associate(EN) @ Amazon |

  • Education

    • Jeevan Marg Sophia Secondary School

      2004 - 2016

    • Deen Dayal Upadhyay Gorakhpur University, Gorakhpur

      2018 - 2021
      Bachelor of Commerce - BCom Business/Commerce, General

  • Experience

    • Cx pod Fluidi5 Technologies Private Limited

      May 2022 - Sept 2022
      Customer Support Executive

      Process- Flipkart L2Description- Ensuring Quality Support. Identify customer query, clarify information & provide solutions.

    • Amazon

      Sept 2022 - now
      Catalog Associate

      Retail catalog data Auditing & Correction. Quality check on Transactions. Identify defects impacting Customer buying experience and Build control to reduce defects. Identify new trends & patterns to dive business results.

  • Licenses & Certifications

    • Certificate in computer Application (CCA)

      CSC ACADEMY
      Nov 2020